Reviews (820)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective multibuy discounts and bundling options. They report increases in average order values and customer satisfaction, attributing these to its flexible, user-friendly features and seamless Shopify integration. The customer support team is also praised for their responsiveness and helpfulness in resolving issues and enhancing app functionality.

April 7, 2024

hey're scammers. They force me to activate features that I didn't activate and it's impossible to deactivate them. They charge me money for it and won't give it back.

Tapswipe
Bulgaria
About 2 months using the app
Amplify replied April 10, 2024

Hi,

We're sorry to hear about your recent experience with us. We have reviewed your account and noticed that you enabled some of the suggested scenarios, which have started generating new revenue for your store. Your plan is based on the amount of revenue generated through PickyStory, and you were billed accordingly.

We have reached out to see if we can assist you further.

The PickyStory Team.

February 3, 2021

We recently started using this app. It suits our needs and has plenty of additional features as well. Support is instant. Highly recommended!

Bella Donna EG
Egypt
2 months using the app
Amplify replied February 9, 2021

Thank you for this great review. It's highly appreciated!

December 13, 2023

I haven't been using the app for very long but so far the experience has been really great. There are a ton of different offers that you implement and the offers look great on your site. The customer service is also super rad. Every time I've opened a chat I've gotten a response in just a few minutes. I'll edit this review if things change. So far.. A1!!

Epic Penny
Canada
2 months using the app
Amplify replied December 15, 2023

Thank you for this incredible review. Happy growth with PickyStory!

Edited December 27, 2021

Es justo la app que estaba buscando, poder añadir packs de productos pero en formato producto simple. Funciona perfectamente con Langify y tiene funcionalidades interesantes que posiblemente use en el futuro. El servicio técnico es buenísimo. Me atienen por chat en cuestión de minutos. Totalmente recomendable.

Andromeda Moto
Spain
2 months using the app
Amplify replied December 27, 2021

Thank you for this incredible review. Keep growing with PickyStory!

December 22, 2023

Very good APP, customer service is very good, always reply.

wiskiishop
Hong Kong SAR
2 months using the app
Amplify replied December 25, 2023

Thank you for this amazing review. Keep growing with PickyStory!

February 2, 2022

We use this app to created bundled products for a buy more-save more incentive. Integration was super easy. A few glitches along the way but the support team is super helpful and responsive and is always able to guide us and fix any issue quickly. We had a lot of issues with other bundle apps integrating without theme, and this was the easiest to use so far. Also works well on the back end for our 3PL Fullfillment! Recommend!

Adam Selman Sport
United States
2 months using the app
Amplify replied February 3, 2022

Thank you for this incredible review. Keep growing with PickyStory!

Edited May 27, 2024

I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount of £50 to get free shipping. I have a product (one single product, not a bundle) that costs £52, so they have charged me because they consider every amount over £50, even though that sale doesn't depend at all from their work but it's the price of my product. And also, it happened that one customer bought one single product (clearly it's not a bundle, nor an upsell nor a cross sell) and when I asked explanation they told me that the customer bought it from their cart. Well, I deactivated the app.

The Secret Sanctum
United Kingdom
About 2 months using the app
Amplify replied February 12, 2024

Thank you for sharing this review. We’re sorry to hear that you changed your mind about the app. However, we have provided the facts of this case several times, and unfortunately, you chose to ignore them.

Here’s what happened: PickyStory is a full platform for bundles and upsell experiences. Our intelligent cart (PickyCart) was enabled in your store and recommended a product to your customer, which was then purchased. This product was added from the recommendation box rather than your organic pages. We never attribute organic additions to the cart, as it’s obviously not value that we created. The recommended products are generated through our own algorithm and help you sell more products in the store. In this case, the product was a new sale that occurred from the recommendation box, which is why it was attributed to PickyStory.

We reached out to you to arrange a call so we can provide a solution and help you fully set up the app.

The PickyStory team

September 21, 2021

I've tried many apps before but as I was using a custom theme, nothing ever sat correctly. After talking to support they made everything sit perfectly in double quick time. Very impressed.

Globe-Trotter
United Kingdom
2 months using the app
Amplify replied September 21, 2021

Thank you for this incredible review. Happy growth with PickyStory!

August 21, 2023

Super helpful staff! Helped my fix any issues I had setting up my bundles. More revenue for my store!

ARLO™ - Smart Wallet
Australia
2 months using the app
Amplify replied August 22, 2023

Thank you for this amazing review. Keep growing with PickyStory!

July 29, 2023

Great service, patient. Really good first impression as I have just started using the app. Seems to have a lot of features. Keep up the good job

Scentmore
Denmark
2 months using the app
Amplify replied July 30, 2023

Thank you for this great review. Happy growth with PickyStory!