Reviews (819)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales through effective multibuy discounts and bundling options. They report increases in average order values and customer satisfaction, attributing these to its flexible, user-friendly features and seamless Shopify integration. The customer support team is also praised for their responsiveness and helpfulness in resolving issues and enhancing app functionality.
Refine
-
By rating
The app is working great! Excellent technical support :)
They helped me to start using my combos and they solved all my doubts!
Thank you for this amazing review. Keep growing with PickyStory!
Great Customer Service, quick response. Now looks just like it's part of the site! Gives alternative buying options.
Thanks for the great review! Happy growth with PickyStory :)
Really good, does its job, exceptional support
Thank you for this incredible review. Keep growing with PickyStory!
Awesome app, has been great at adding bundles together & upselling our range of products. Huge thanks to the support team too, guided me through the app from start to finish!
Thank you for this amazing review. Continue growing with PickyStory!
Amazing Features, Amazing support! Cant ask for more! Ceren did an amazing job in assisting us with all our questions and went above and beyond to ensure outstanding service!
Thank you for this amazing review. Keep growing with PickyStory!
This app is amazing it help me alot to achieve what i wanted to do. i was taking so much time from their support and they help me alot and they have great support. i am so much happy finally my problem has been solved.
Thank you for this great review. Happy growth with PickyStory!
Amazing! Solved exactly what I needed. I'm starting a gift box company and needed something that would let me track individual products sold in combos. Thanks so much PickyStory.
Thank you for this incredible review. Happy growth with PickyStory!
Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.
Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.
That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.
Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer
Hey,
We are sorry to hear that you didn't have an amazing experience with us lately as you mentioned that you had before.
We are happy to work on a solution to the technical issue with you. We contact you in to book a call with us and get this resolved.
Thanks,
PickyStory team
Such a good app, very easy to use and customize.
Beside, the support team is very helpful and reactive ! I recommend it !
Ceren from PickStory was nothing but helpful...I watched a 'how-to' video on how to set up a bundle offer and when I got stuck, I hopped on the chat and she helped me figure everything out. Awesome customer service!
Thank you for this great review. Happy growth with PickyStory!