Reviews (819)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective multibuy discounts and bundling options. They report increases in average order values and customer satisfaction, attributing these to its flexible, user-friendly features and seamless Shopify integration. The customer support team is also praised for their responsiveness and helpfulness in resolving issues and enhancing app functionality.

March 7, 2022

The app is working great! Excellent technical support :)
They helped me to start using my combos and they solved all my doubts!

Olas de Coral
Spain
12 days using the app
Amplify replied March 8, 2022

Thank you for this amazing review. Keep growing with PickyStory!

May 28, 2021

Great Customer Service, quick response. Now looks just like it's part of the site! Gives alternative buying options.

SophisticatedSofas
United Kingdom
12 days using the app
Amplify replied May 28, 2021

Thanks for the great review! Happy growth with PickyStory :)

November 27, 2023

Really good, does its job, exceptional support

Pandasocks-de
Hong Kong SAR
12 days using the app
Amplify replied November 29, 2023

Thank you for this incredible review. Keep growing with PickyStory!

August 20, 2021

Awesome app, has been great at adding bundles together & upselling our range of products. Huge thanks to the support team too, guided me through the app from start to finish!

Masons of Yorkshire
United Kingdom
11 days using the app
Amplify replied August 20, 2021

Thank you for this amazing review. Continue growing with PickyStory!

August 23, 2023

Amazing Features, Amazing support! Cant ask for more! Ceren did an amazing job in assisting us with all our questions and went above and beyond to ensure outstanding service!

THE HUSTLER PREP ACADEMY
Bahrain
11 days using the app
Amplify replied August 25, 2023

Thank you for this amazing review. Keep growing with PickyStory!

September 9, 2021

This app is amazing it help me alot to achieve what i wanted to do. i was taking so much time from their support and they help me alot and they have great support. i am so much happy finally my problem has been solved.

MGA STAR MARKETING ( Rafplay)
United Arab Emirates
11 days using the app
Amplify replied September 9, 2021

Thank you for this great review. Happy growth with PickyStory!

October 27, 2021

Amazing! Solved exactly what I needed. I'm starting a gift box company and needed something that would let me track individual products sold in combos. Thanks so much PickyStory.

Bonita Gifting
Australia
10 days using the app
Amplify replied October 28, 2021

Thank you for this incredible review. Happy growth with PickyStory!

May 26, 2023

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.

Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.

That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.

Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

Tiana Bay
United States
11 months using the app
Amplify replied May 28, 2023

Hey,

We are sorry to hear that you didn't have an amazing experience with us lately as you mentioned that you had before.

We are happy to work on a solution to the technical issue with you. We contact you in to book a call with us and get this resolved.

Thanks,
PickyStory team

April 18, 2020

Such a good app, very easy to use and customize.
Beside, the support team is very helpful and reactive ! I recommend it !

Eclosion Royale
France
10 days using the app
April 20, 2023

Ceren from PickStory was nothing but helpful...I watched a 'how-to' video on how to set up a bundle offer and when I got stuck, I hopped on the chat and she helped me figure everything out. Awesome customer service!

Good Wares
Canada
10 days using the app
Amplify replied April 21, 2023

Thank you for this great review. Happy growth with PickyStory!