Amplify | Bundles & Upsell

Honestly, this is a decent App. I loved the UI and it's so easy to get started, but unfortunately, the support isn't what it used to be. I had used them in the past, and decided to give them a try to find another way to display my cross-sell.

Unfortunately, I ran into issues displaying the App on my theme. But, working worked with other App developers in the past who have been able to work around this, I expected the same from this team.

That was not the case. I explained this situation to one of the agents who advised me they would escalate the matter. When I hadn't heard from the team, I emailed the agents and informed what other 3rd party shopify app developers had mentioned. Immediately, I heard back from the team telling me that it was exactly as the other developers had said and advised me to reach out to my developer to fix. I explained that my theme isn't an issue but the app is not displaying appropriately and I haven't heard back.

Again, I've worked with Pickstory in the past. And had the same theme and the App work fine. The support at the time was AMAZING. I'm not a programmer but I don't think my theme is the issue since this worked before. And I hate using this review as a means to reach out but when I tried to check in on the matter, I haven't heard back. It's a good app, but if you have issues, you will be advised to reach out to your developer

Such a good app, very easy to use and customize.
Beside, the support team is very helpful and reactive ! I recommend it !

Ceren from PickStory was nothing but helpful...I watched a 'how-to' video on how to set up a bundle offer and when I got stuck, I hopped on the chat and she helped me figure everything out. Awesome customer service!

great app, specially great customer service!

This application has most features needed for building BOGO and Combo Pack type offers. Customer support is also very quick to respond and help out.

Being a rookie at working with apps, the customer service was second-to-none in getting me up and running.
Thank you!

Let me start with the customer service.
Their customer service is AMAZING! Hands down 5 out of 5!

I love the app. After searching for months, almost a year, I finally found the app for my shirt business. Easy to use after getting the hang of it. You are literally a chat away for a human assistant if you may have any questions. No question is silly for them!

Minimum characters 100: Very very very very very Very very very very very Very very very very very Very very very good service.

Great customer service. Very helpful when it comes to adjust the app to your requirements. Looking forward to see it come to life.

The app is very helpful for our store improvements. Sometimes we're having trouble using some features but the customer service immediately helps us.