Reviews (826)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective bundling and multibuy discounts, noting significant increases in sales and customer satisfaction. The interface is user-friendly and integrates smoothly with Shopify, supporting products with multiple variants and managing inventory well. Customer support is praised for being responsive and proactive in customizing features and resolving issues. Continuous improvements and responsiveness to feedback are also appreciated.
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Cenas has shown so much patience and explored my thoughts because I was asking many questions in different ways. I appreciated the time taken to ensure all of my questions were asked.
Carlos has been an absolute pleasure to work with. It is my first time using the app, and he has provided clear steps to follow. I appreciate his support.
Thank you for this incredible review. Happy growth with PickyStory!
Bedste service, vi bruger denne app til at lave pakketilbud samt styre vores lager. Der er mange muligheder for at customize.
Thanks for the awesome review. Keep growing with PickyStory!
The app makes our website a bit slower, but the product and support is perfect.
Thank you for this review. Happy growth with PickyStory!
So far I am enjoying this app for my Shopify store. I had a query and the customer representative, Guram was able to assist me, and answer my questions.
Thank you for this great review. Keep growing with PickyStory!
I used the app for mix & match, great support Leizel helped me through, thanks again. Good aps so far.
Thank you for this great review. Keep growing with PickyStory!
Never had better support!
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Thank you for this amazing review. Keep growing with PickyStory!
I actually really liked this app at first. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option.
Further attempts to reach a fair solution to this company's greedy and irrational billing practices have proven impossible. This company has no sense of integrity or customer service. They will milk you for every dollar they can for as long as you can. When you stop using it, make sure you remove it completely as an app from your store because they'll keep billing you even if you're not using it at all! 0 stars. Avoid this company!
Thank you for your review. PickyStory only attributes revenue that was generated by or directly influenced by a PickyStory tool or scenario. We have reviewed your case and confirmed that the line items were attributed correctly, as they originated from a PickyStory bundle addition.
We have reached out to you directly to resolve this issue and to ensure that we provide complete information about this case.
PickyStory team
Ceren was very polite and helpful, I really appreciated the support!!
Thank you for this great review. Happy growth with PickyStory!
Huge bug on their own features regards pricing a bundle fixed during checkout. In the cart is shows the sum of products, and not the bundle price which is confusing for users. Highlighted this issue, got a reply that their developers are in Ukraine.. A day later, got feedback from a developer, that there was no issue. Shared print screens then he added random text during the checkout process of a user, which was completely not asked for. Highlighted the issue again, to please remove this. Then they directed me to their UI to inactivate a piece of text, which was never asked for. Sorry, but this is not how you treat your users who are helping you to solve a important bug.
Hey Sinem,
Anna here from PickyStory's support.
We checked your conversation and it looks like there was a misunderstanding. On Shopify, apps can't edit the prices of line items in the cart, discounts are only applied at checkout. That's why you see the original sum price in the cart and the discounted price at checkout. In order to help our customers know the bundle savings, we are offering to add a text snippet in the cart, that shows the discounted price near the checkout button. That's what our team member tried to help you with but probably didn't clarify this feature's goal.
I've reached out to you to resolve this issue and looking forward to hearing back from you.
Anna
Head of Support, PickyStory
Great customer service.
Thank you for this amazing review. Keep growing with PickyStory!