Reviews (553)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective bundling and upselling features, particularly praising the "Build Your Own Bundle" option for its ease of use and seamless Shopify integration. The app is noted for its reliability in boosting sales and enhancing customer satisfaction. Support is frequently commended for its responsiveness and helpfulness in customization and technical issues, with developers actively enhancing the app based on user feedback.

July 10, 2025

We have been using the Amplify app in our store for a long time and are very satisfied. The support is super fast and competent.

I reported a problem in the chat and Ivan took care of it immediately and fixed the problem.

Everything is great, the app is highly recommended.

kamah yoga and style
Germany
Over 2 years using the app
Edited July 5, 2025

we have so many problems with this app. it is a continuous stream of technical problems, we have to pause our marketing efforts when their bundles break again. happens many times during the weekend and they dont even email back then. and that for such an expensive app
do not use this terrible app. is the only thing i can say. the tech is bad. their support team is kind, but the core product, which is an IT solution, is really bad and unstable costing you so much money as a business owner.

Fanny Fit
Netherlands
About 1 year using the app
July 23, 2025

Carlos was very helpful in resolving an issue we had with a new theme. Sent a detailed email and when that didn't work was able to find a solution quickly over chat support.

Umbro Teamwear
Australia
Over 1 year using the app
April 22, 2025

I had a chat with Carlos and he was great at helping even code problems on my store! Overall quite satisfied with the app as well as the great support! Keep it up folks! :)

The Women Zone - A Hijab & Abaya Brand
Pakistan
Over 1 year using the app
Amplify replied April 25, 2025

Thank you for this amazing review. Keep growing with Amplify!

April 7, 2025

A useful app that provides additional functionality in the free option that many apps charge for - and includes very helpful & personalised customer service; thanks Milana!

Witch Kings Rum
United Kingdom
Over 1 year using the app
Amplify replied April 25, 2025

Thank you for this amazing review. Keep growing with Amplify!

February 28, 2025

I have a lot of success with the bundle options, it's a great way for me to move old stock in volume and my customers love having done for them outfits. The customer support chat is prompt to answer and (Ugur) went above + beyond in helping me with an issue!

Timber + Gray
Canada
About 2 years using the app
Amplify replied April 25, 2025

Thank you for this amazing review. Keep growing with Amplify!

June 12, 2025

ivan super good customer service

Bravo Musique
Canada
Over 3 years using the app
December 20, 2024

We’ve been loving everything about Picky Story—it’s such a powerful tool! But what really sets them apart is their incredible customer service. Carlos has helped me out more times than I can count, even going beyond the platform’s capabilities to make things work for us. As someone who values exceptional service, I can honestly say Picky Story delivers it in spades. Highly recommend them!

SoloDallas LLC
United States
About 1 year using the app
Amplify replied December 24, 2024

Thank you for this great review. Keep growing with PickyStory!

April 10, 2025

Amazing app and service is incredible, Ivan helped me sort out my issue and it turned out great. Thank you!

Most Natty
Canada
About 10 hours using the app
Amplify replied April 25, 2025

Thank you for this amazing review. Keep growing with Amplify!

November 13, 2024

We love the functionality of Picky Story, however the customer service is above and beyond! I've worked with Carlos numerous of times and he has helped me with figuring things out beyond Picky Story's capability! I really value good customer service and Picky Story sure does provide that. Highly recommend.

APPAMAN
United States
Almost 2 years using the app
Amplify replied November 15, 2024

Thank you for this great review. Keep growing with PickyStory!