Reviews (727)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless integration with Shopify, and attractive widget designs. The 24/7 tech support is praised for its responsiveness and expertise, with certain representatives singled out for their exceptional service. Merchants value the customization options, including various bundle types and a multibuy discount feature. The analytics dashboard offers useful insights into bundle performance and customer behavior. The app is reported to boost sales and customer satisfaction by promoting multiple item purchases, thereby increasing average order values. The team is proactive in incorporating merchant feedback, leading to ongoing feature improvements.

June 3, 2024

Great app with lots of features to help upsell. They all work together quite well. Support team is always there and gets back to you in a timely manner.

nibbleandrest
Australia
Over 2 years using the app
PickyStory replied June 4, 2024

Thank you for this great review. Keep growing with PickyStory!

April 26, 2024

Pickystory is a perfect suite for all your bundle needs, it has everything.
the support also is responsive and always solve every problem you might have, especially Carlos and Ugur.

It could get a little expensive when the volume of orders increase, but i think that there is no app that can replace it.

Floky
Italy
Over 1 year using the app
PickyStory replied April 29, 2024

Thank you for this amazing review. Keep growing with PickyStory!

April 22, 2024

They are wonderful to work with. Super great app. See ROI instantly.

Prep U
United States
Over 1 year using the app
PickyStory replied April 24, 2024

Thank you for this great review. Keep growing with PickyStory!

May 8, 2024

good

MAD
United States
7 months using the app
PickyStory replied May 10, 2024

Thank you for this incredible review. Happy growth with PickyStory!

March 26, 2024

wonderful app + wonderful customer service! Picky story has definitely helped us make our website shopping experience better!

SHEER
Hong Kong SAR
Over 2 years using the app
PickyStory replied March 28, 2024

Thank you for this great review. Keep growing with PickyStory!

March 20, 2024

Functions as expected and the team has be very responsive and proactive on any needs or questions. Great experience

iheartmacros
United States
Over 2 years using the app
PickyStory replied March 22, 2024

Thank you for this great review. Happy growth with PickyStory!

April 22, 2024

The support for this app is really what makes this app shine. Tech support is competent and seems to really understand their app. When chatting with them you can tell they know what they're talking about. There is minimal back and forth and you don't feel as if you are spinning your wheels. I'm not apprehensive about reaching out to this support group which says a lot nowadays.

Another great thing about this team is that they value your feedback! If you want a specific feature but it is not available yet, tell them! They are constantly adding new features. In the past 6 months that I've had this app I think they've added 3-4 additional features. This app will grow with you and continue to get better and better!!

The app itself is easy to use and simple. It gets the job done and the widgets are the most appealing that I've seen from any bundling app. That was what first motivated me to download this app. However, more customization would go a long way. You can change the colors and text of a set template and that is it. It works but feels barebones. I'd like to be able to change the layout and size and maybe shapes of the buttons and have the ability to change font or customize the cart upsell progress bar. That being said the base design is pleasing to the eyes.

Dr. Evelyn
United States
5 months using the app
PickyStory replied April 24, 2024

Thank you for this incredible review. Keep growing with PickyStory!

June 5, 2024

Their customer went above and beyond to help customize the widget to look like it was seamlessly integrated with my theme. Super helpful and responsive and I'd highly recommend.

Little Virtues
United States
2 months using the app
PickyStory replied June 7, 2024

Thank you for this amazing review. Keep growing with PickyStory!

May 8, 2024

PickyStory has bundling features that we couldn't find in any other app, and they have been dedicated to helping their features work in our store. They've made customizations, responded to our needs, and listened/implemented our feature requests. EXCELLENT CUSTOMER SERVICE. Can't say enough good things about them!

Hey June
United States
About 2 months using the app
PickyStory replied May 10, 2024

Thank you for this amazing review. Happy growth with PickyStory!

March 27, 2024

Very nice app. I use it for Bundles. Support is excellent! Carlos best man.

illstinct
Germany
6 months using the app
PickyStory replied March 29, 2024

Thank you for this incredible review. Happy growth with PickyStory!