OPTIS Product Options, Variant

OPTIS Product Options, Variant

Reviews (1,412)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to manage complex product variants and options, enhancing business operations and customer satisfaction. Key features like dropdowns, checkboxes, and custom text fields are valued for facilitating extensive product customization. The app's user-friendly interface and seamless Shopify integration make setup easy, while its reliable performance boosts sales and customer engagement. Support is noted for being responsive and proactive.

February 26, 2025

What an excellent app. Cassie (online support agent) was so helpful on the two occasions I contacted her (first to remove the watermark and second to resolve a query about adding new variants). It is rare to come across a free app that works so well and offers such good support. Thank you.

Henry Keat
United Kingdom
February 25, 2025

We needed a quick, easy way to offer a custom t-shirt option for our store and this app delivered and then some! The customer service is super fast, friendly and very happy to help you out with whatever you need. I wanted a few custom options and they even provided css to fulfill my needs. Plus, nothing can beat free, so stop searching for a do-it-all options app, you've just found it!

Nissimoo Corporation
Costa Rica
February 25, 2025

A great app, the customer service was very enthusiastic and helped me complete the configuration. I recommend everyone to use it

Dbackdrop
China
February 24, 2025

Loving this app! Customer service is also prompt and very helpful! Highly recommend!

Phone Case Geek
United States
December 23, 2022

When I first installed the app it was easy to install but wasn't installed on the right parts of my website. I reached out to Joy Nguyen at support and she was very easy to communicate with about getting the issues fixed and she knew just what I was talking about. She told me that developers, Nguyen The Huy and Nguyen Duc Duong would be on the case as fast as possible. They fixed the issue in just a day and made the website look just how I wanted it. These guys are the real deal and were such a big help. Furthermore, they even fixed errors or bugs I found later on in my website development process.

Thank you Joy Nguyen, Nguyen The Huy, and Nguyen Duc Duong.

Envelove
United States
5 months using the app
OPTIS (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 16, 2023

Very great App! Perfect Support! Thanks to Emma & the BSS Team!

Beste-Reichweite
Germany
5 months using the app
OPTIS (by BSS Commerce) replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 4, 2023

Overall great experience with using this app! When we ran into an issue, the customer service was amazing and they got it resolved very quickly. This app is definitely a keeper.

Coffea Roasterie
United States
4 months using the app
OPTIS (by BSS Commerce) replied December 6, 2023

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

July 17, 2023

Cannot rate this product and and team highly enough. We used it to get some extra variant options set up and when we were having issues the team went above and beyond to get things set up and styled right plus even give us tips and pointers on how to get things done.

Completely worth using. Lovely developer team behind the scenes.

Big shout out to Jennie P!

My Store
United States
4 months using the app
OPTIS (by BSS Commerce) replied July 24, 2023

Thank you so much for your wonderful review!

We are glad to hear that you had such a positive experience with our product and team. Our agent deserves a massive congratulations for going above and beyond to get your options set up and styled right. We are very delighted to have earned your 5 star rating!

April 17, 2023

Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one

Zilla Kids
United Kingdom
4 months using the app
OPTIS (by BSS Commerce) replied April 19, 2023

Thank you for your 5-star rating! We are delighted to hear that your experience with our customer service was fast and helpful. We appreciate your support and will continue to strive for excellence.

February 18, 2023

This is a great app that I put on the site. All the features work great. I had some problems while installing it, so I contacted support and they helped me quickly. Especially thanks to Emma and the technician (Nguyen Duc Duong).

StarCasesCo
Latvia
4 months using the app
OPTIS (by BSS Commerce) replied February 23, 2023

Thank you so much for your 5 star rating! We are so ecstatic to know that you were able to get the app installed with the help of our support staff especially Emma and Nguyen Duc Duong. Thank you for your positive feedback on the app and its features!