BSS Product Options, Variant

BSS Product Options, Variant

Reviews (611)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced product variant management, which enhances shopping experiences by allowing customizations such as text inputs and dynamic configurations for over 100 variants per product. It features a user-friendly interface, unique functionalities like price adjustments, and file uploads. The app integrates seamlessly with Shopify themes, and its customer support is praised for being responsive and proactive in offering website improvements.

July 12, 2023

Excellent App! I had some trouble with the design in my product page and Emma quickly assisted me and solved the problem! Highly recommend!

dosmomentos
Mexico
5 days using the app
Tech Essence (by BSS Commerce) replied July 17, 2023

Thank you so much for your 5 star rating and kind words!

We are so pleased to hear that our agent was quick to assist with your issue and we are delighted that you found our app highly recommendable!

July 27, 2023

I would recommend this app to anyone searching for a product & variant app. This app is everything a business needs to offer variants. The support team always help me solve issues promptly!

ROSEBULLET
Australia
5 days using the app
Tech Essence (by BSS Commerce) replied August 7, 2023

Thank you for your 5 star rating!

We really appreciate your kind words about this product & variant app, and that our support team were able to help you promptly. We are so glad you would recommend this app to anyone searching for a product & variant app – that means a lot to us.

February 25, 2022

Absolute lifesaver! As a newly launched app - all functions are up to expectation and it's one of the best app I used for adding custom text fields & buttons. It's user-friendly too and customer support is on point! Pham Ngoc Hoang & Jonas services are on point when they came to aid me with some technical issue - can't wait for more exciting features! If you are still looking for a good app - get this for FREE! and works the same as most paid apps out there.

ANBO
Malaysia
5 days using the app
Tech Essence (by BSS Commerce) replied February 28, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Product & Variants Options Team.

June 29, 2022

Easy, simply and friendly customer service from Josephine! She was able to help me resolve an issue I had with setting up a specific file upload variant and she didn’t stop until I was fully satisfied with the way the variant was installed across the specific products I selected. Thank you again! Very much appreciated. Highly recommend this app to any store needing to add more specific variants to their product listings.

Medici Supply Co.
United States
4 days using the app
April 17, 2023

Great app! I had to change some stuff with code and Jena from support was really kind and superfast with the procedure.

Mas Cosmetics
Spain
4 days using the app
Tech Essence (by BSS Commerce) replied April 19, 2023

Thank you so much for your 5 star rating and such kind words! We're so glad that our agent was able to provide the help you needed quickly and kindly. We really appreciate it!

November 13, 2023

Excellent customer service! App needs some more features like effects and other variants for color swatch. Overall 4/5. Customer service 5/5!

PressMark
Finland
3 months using the app
Tech Essence (by BSS Commerce) replied November 20, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 1, 2023

We make personalized pet ID tags so it's important for us to collect personalization details from customers when they make a purchase. BSS Product Variants Options app is easy to install. The option fields created seamlessly match the looks of our theme. Although we had problems with showing the options/variants in the cart in the beginning, it only took one email for BSS to understand our problem and they fixed it within the same day! Special shoutout to Emma who guided us through the process in a very professional manner.

Bashtags
Hong Kong SAR
3 days using the app
Tech Essence (by BSS Commerce) replied November 10, 2023

Thank you so much for your 5 star rating!

We really appreciate the kind words about our app. It's always great to hear how easy it was for you to install the app and create product variant options.

Your positive review means a lot to us. Thank you again!

Edited March 2, 2023

This app looks and works better than any of the other similar apps we've tried. I was looking for a clean design that was flexible and could be styled to look native in my store. With this app, you can create your own options and also I can customise the size, font, colors, position, etc. I had a few questions and customisations I wanted and June Nguyen was very responsive and kept me informed on the progress of my request and the status of the technical work which was finished quickly by Duong Nguyen Duc.

I'm now just waiting on a feature request which will just be the icing on the cake for what is otherwise a very nice piece of tech. The tiered plan means that we're only paying for the features we need which is refreshing.

Mr Poppins+Co
Australia
2 days using the app
Tech Essence (by BSS Commerce) replied March 3, 2023

Thank you so much for your 5-star rating! We are so glad that you appreciate the app and how it looks and works better than the other options you tried. We are also delighted that you found our design easy to style to your store. Additionally, we value your compliments towards our customer service and technical support teams June Nguyen and Duong Nguyen Duc who worked hard to assist you. We are pleased that you are taking advantage of our tiered plans and are happy to provide you with features only as you need them. Once again, thank you for choosing our app and taking the time to express your feedback.

November 8, 2023

I recently integrated the 'BSS: Product Variants Options' app into my online store to enhance my product listings with custom fields. My experience has been nothing short of amazing, particularly due to the exceptional support and service provided by their team.

A special mention goes to Jennie, who was a cornerstone in ensuring a seamless experience. I faced some technical challenges initially, but Jennie and the tech team addressed these issues with remarkable efficiency and speed. Their response was not just quick; it was coupled with care and a personalised touch that is rare in customer service today.

The 'BSS: Product Variants Options' app itself has transformed how my products are presented. The ability to add custom fields easily has allowed for greater flexibility and a more detailed display of product information, enhancing my customers' shopping experience. The app is user-friendly and integrates seamlessly with my store, making it a valuable asset for any online merchant.

If you're looking for an app to add custom fields to your products, 'BSS: Product Variants Options' is the way to go. Not only will you be using a tool that greatly enhances your product listings, but you'll also have the support of an incredible team who are genuinely dedicated to your success.

Thank you to Jennie and the entire BSS team for your phenomenal support. Your hard work and dedication make a significant difference!

personalmoments
United Kingdom
2 days using the app
Tech Essence (by BSS Commerce) replied November 10, 2023

Thank you so much for your kind words and your 5-star review!

We are so pleased that our team and Jennie in particular has provided you with an exceptional customer service experience. Your feedback is invaluable and we are so delighted that the app has transformed how your products are presented.

Again, thank you for your review - we are so grateful for your kind words and are thrilled to be able to help you in this way.

December 23, 2022

Very well executed after some initial reticence to allow access as a collaborator (paranoia as always). Needed the positioning changed and couldn't get the app to add on the cost of the additional service add-on to the basket or show what the content of that addition was in the basket. June and Nguyen Tien from BSS have addressed all our issues within 24 hours of asking after our partly successful integration of the Product Options App successfully and looks like it does exactly what we need it to do. Thanks and apologies for paranoia

Baselayer Ltd
United Kingdom
2 days using the app
Tech Essence (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!