Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust product customization features, including image addition for each variant and various option styles. It's praised for handling complex product variations and overcoming the 100-variant limit, saving time and money compared to custom solutions. Many commend the customer support team for their responsiveness and dedication to enhancing user experience.

May 21, 2023

Support staff is great! They are responsive and solve the issues effectively and efficiently. The app overall is a good. It does exactly what its design to do and accomplishes what is not "standard" from Shopify.

Madd Retros
United States
7 months using the app
BSS Commerce replied May 22, 2023

Thank you so much for your 5-star rating!

We are grateful for your positive feedback about our support staff and our app. We strive to provide an excellent product that does exactly what it is designed to do and more. Thank you for your support!

June 6, 2023

Product Variant Options by BSS Commerce is an absolutely superior product. It's an elegant, well-designed solution for Shopify stores with product lines that have a complex array of variants. If you're looking for an app that will implement both product pricing with dynamic updating AND conditional logic - look no further. It handles the creation and assignment of option sets beautifully, as well.

When I did run into an issue, their support team was friendly, professional, and handled the problem that very same evening for me. I cannot recommend this product highly enough!

Heart and Sol Designs
United States
10 days using the app
BSS Commerce replied June 7, 2023

Thank you so much for the 5-star rating!

I'm so pleased to know you had a positive experience using Product Variant Options by BSS Commerce. We strive to provide our customers with the best service and the best platform possible. We're glad to hear that you found it elegant, well-designed, and that our support team was quick to help.

Thank you for your kind words and for your support!

October 4, 2023

Great app, easy to use, and most importantly good and fast customer service!

Big Mum's Samosas
United Kingdom
2 months using the app
BSS Commerce replied October 5, 2023

Thank you so much for your 5 star rating!

We truly appreciate your kind words about our great app, easy to use features, and our excellent customer service! Your positive feedback is highly valued.

Thank you for taking the time to review us!

May 8, 2023

Great service from Joy, she quickly solved an issue that I had. Thank you for your service 10/10 would recommend

sociowear
Australia
5 months using the app
BSS Commerce replied May 10, 2023

Thank you for your 5 star rating and for your kind words!! We're so glad our agent was able to quickly resolve the issue. Also, appreciate a lot for recommending us!

June 14, 2023

They have some of the most amazing customer support. The support team replies fast and helps with any issues! They helped me setup everything and helped fixed things for my store.

Moshi Bears
United States
19 days using the app
BSS Commerce replied June 15, 2023

Thank you for your 5-star rating and kind words about our customer support team!

We are delighted that our team was able to help you quickly sort out any issues you had setting up your store. We appreciate your support!

June 22, 2023

For the most part I would recommend this app. It did not work "out of the box" for me, and we had to go back and forth via email to get the features to work (they were very responsive and asked for some admin privileges to get it working).
They did ask me to leave a review in every single email they sent, and continued emailing me to ask for a review long after my problems were fixed. They are one of the few apps that did what I needed for free however, so I guess that's the trade off.

Marigold Sky Studio
Canada
19 days using the app
BSS Commerce replied June 27, 2023

Thank you for your 4★ review!

We're glad to hear that you found the app useful and that our support team was able to help with any issues you encountered.

We are grateful for your support and for taking the time to share your experience.

September 22, 2023

Great App ! Perfect for our need. The support is very helpful and very professionnal.

Monsieur Cam
France
About 2 months using the app
BSS Commerce replied September 27, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 12, 2023

Nice service and the technicians are helpful. You need this app if you have variations of your product

Mufy Mods
Canada
3 months using the app
BSS Commerce replied May 16, 2023

Thank you for your 5 star rating.

We appreciate your kind words about our service and helpful technicians. We are so glad that our app has been useful for you to manage variations of your product.

May 11, 2023

Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!

L&C Cabinetry
United States
12 days using the app
BSS Commerce replied May 16, 2023

Thank you so much for your 5 star rating!

We are delighted that you're so happy with the performance of the app and our customer service. We appreciate a lot for your kind words and we are glad that our team was able to help with the integration issues.

Thank you for the recommendation, we really do appreciate it.

June 23, 2023

A great dev team behind this app, we hope to switch all our sites that utilize customization to this app.

Gotham FC Shop
United States
5 months using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5-star rating!

We're thrilled that you think so highly of our dev team and the customization options available with our app. Your feedback is invaluable to us and it really encourages us to continue striving for excellence.

Thank you again for your 5-star rating!