Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust product customization features, including image addition for each variant and various option styles. It's praised for handling complex product variations and overcoming the 100-variant limit, saving time and money compared to custom solutions. Many commend the customer support team for their responsiveness and dedication to enhancing user experience.

July 7, 2022

When I required aid with a few layout adjustments, Josephine Dao and the development team, Nguyen Tien Loc and Nguyen Duc Duong, were incredibly helpful. They completed everything quickly, were on-time, simple to deal with, and understood my needs. I place a lot of importance on customer service, and as a result, I have left a few integrations. I'm so happy I came across this app! It stands out since it's simple to use, does what I need, and has excellent customer support. I greatly appreciate it.

Riattaccami
Italy
About 1 year using the app
April 18, 2023

Thank you so much Jennie and technician Ninh Nguyen Van are very supportive people and solved my error with full dedication. Thank you so much again and always use other app also

GAIA'S ROOTS
United States
11 months using the app
BSS Commerce replied April 19, 2023

Thank you for your 5 star rating! We're very pleased to hear that our agents were able to solve your error with dedication. We greatly appreciate your kind words!

April 13, 2022

Great app! I recommend it. It works well without errors, it's easy to use and it looks great on my website.

LADONNA jewelry and accessories
Bulgaria
11 months using the app
BSS Commerce replied April 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 19, 2022

I use this app to collect personalization Information for my custom products. I love the endless options it allows me to provide my customers. The support was great with a fast response to help me when I needed it.

V-Creative Customs
United States
11 months using the app
BSS Commerce replied April 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 11, 2022

Emma and the technician Nguyen Duc Duong were great help when I had issues with the app. Their support was super quick and very responsive.

Lmdesignco
United States
10 months using the app
Edited November 29, 2022

The product is amazing. Unlike other apps doing the same thing, it provides a lot of features for free. Their support is phenomenal, responsive, and on to the point. Jonas N. who was the support agent for me, is very responsive and he went above and beyond to report my issues to the technical team. Nguyen Duc Duong, whom I never met, was the tech guy and he did a lot of custom coding in my theme to fix the issue. They are truly amazing and I totally recommend them.

EyeXcite
United States
9 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited January 3, 2023

I would recommend this app to anyone searching for a product & variant app. This app is everything a business needs to offer variants. I personally run a customizable art, crafts and carpentry business so the ability to add multiple variants works wonders for me. I do wish there were more training videos to help people starting out understand the different sets, but after a little trail and error anyone can get the hang of it. If assistance is ever needed the staff (Jena Nguyen) to be specific in my case has been beyond helpful when I needed support! Highly recommended! Great job and thank you Jena!

FuriousAceCreations
United States
9 months using the app
BSS Commerce replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited July 29, 2022

I have used this app for quite some time now, and I just work so well! I had some trouble with the design and reached out to support. Got in touch with Jonas, and he really did his job. He worked with the awesome developers Nguyen Duc Duong, Ngo Viet Cuong, and Nguyen Tien Loc. So if you need an app for option sets in Shopify, I would take a look at BSS Commerce or even reach out to Jonas to have a quick chat. Awesome guy! All in all, great and fast support and development. Would recommend!

Rios1931.dk
Denmark
9 months using the app
Edited October 3, 2022

I had a major issue and Josephine Dao and dev Duong ND helped me fix it quickly. Their support is very Active and helpful. I suggest that they have weekend support for very urgent cases. I would like to give a personal shout out to

Labaladeh.com
United Arab Emirates
9 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 20, 2023

Emma was so kind to help to help with the display of my variant options on my website. She and Nguyen went above and beyond to assist in my request and even made a few additional changes that I didn't even ask for - changing the fonts so they matched my website theme. This app definitely provides amazing features and amazing customer service!

LillyBellePaperie
United States
8 months using the app
BSS Commerce replied February 23, 2023

Thank you so much for your 5 star rating and for taking the time to leave such amazing feedback about Emma and Nguyen! We are so glad that they were able to help you with your website and make additional changes you didn't even ask for. Our team is dedicated to providing the best customer service and it's great to hear that we've exceeded your expectations!