Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

March 7, 2017

This app is awesome! Very easy to use and customer service is great too! I had nother one for months, it was much more expensive and complicated...

Unelefante
Mexico
About 1 year using the app
January 18, 2023

Very good app and the people there are very nice.
With this app I finally got all my expectations from Shopify.
Thank you guys.

My Store
United States
About 1 year using the app
March 8, 2020

Great app once you figure it all out! Support has been great as well. Would definitely recommend if you need more product options. There are lots of features within this app that I will be exploring and using down the road.

Alter Ego Bikes
Canada
About 1 year using the app
December 28, 2015

After trying a bunch of different product customizers, this was the only one that worked for me. Unlike other customizers, W3 trend's customizer can add extra charges without messing with any additional coding. This app also allowed customers to upload files and made those files easy to access.

I actually had some problems installing the app, but the developers at W3 Trend provided exceptional support. They fixed all the errors in my theme and integrated the app seamlessly. They also made suggestions/changes that actually made my site more efficient as well. Thank you so much for all of your help! I really appreciate it.

Daebakcases
United States
About 1 year using the app
December 29, 2016

Perfect for add on sale options and really flexible. Fantastic customer service too. Worth every penny!

Mummys Little Bundle
United Kingdom
About 1 year using the app
May 23, 2018

Our website, THATflagcompany.com, specializes in custom ordered flags, plaques and awards. The W3 app has been a great option for our website and is incredibly user friendly.

After 10 months with the app we ran across our first issue and contacted the support team. They were quick to help us fix the problem! Highly recommend this app for a cost effective way to allow customers the ability to customize their products.

That Flag Company
United States
About 1 year using the app
October 7, 2020

great and fast assistance when I ran into an issue with my theme,
friendly and great price for such a fantastic app!

Estil Home
Australia
12 months using the app
March 27, 2017

After dealing with companies in my business that take days to respond with no news, it's great to see a company that responds quickly to their customers. These guys are awesome. I love this app and the support that comes with it.

Yourengraved
United States
12 months using the app
November 10, 2016

I have a heavily modded website and for weeks I was trying to find just the right app that looked and acted the way I wanted it.

Jason from W3 made the customization exactly how I imagined it to be, and even though it took us some mails to figure out the details - everything was done in less than 6 hours.

We will be happy to work with W3 in the future.

Regards
Sofus Wilms
www.min-vin.dk

Sofuswilms
Denmark
12 months using the app
Edited March 29, 2021

I LOVE this app - having tried many product option apps, this is by far the easiest and most straight forward to use.
I needed to have the app installed after updating my theme and it was done within a few days and functioning perfectly. Customer service was so friendly and nothing too much trouble :)

Little Homebird Jewellery
United Kingdom
11 months using the app