Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

November 14, 2024

Wonderful app and very fast support.

CPS Group Ltd
United Kingdom
4 months using the app
July 1, 2024

The app is user-friendly and functions perfectly. The customer service is outstanding and always willing to assist. Highly recommended. Thanks !

olpr.
United States
Over 4 years using the app
April 29, 2024

Solid app - we are using it for several years now.

Jaimie Jacobs
Germany
Over 7 years using the app
November 3, 2020

Great app, better support. Does what I need it to do, and support goes above and beyond to help when asked.

Deco Miami
United States
Over 7 years using the app
Edited October 2, 2024

Great app and great service. They helped me install the app in my theme quickly and gave me some great tips for customization.

Escapeadulthood
United States
About 7 years using the app
Edited July 26, 2021

Highly recommend the Custom Product Options app from W3 Trends. Been using this app for years...without the app we could not offer dog coats to our customers in all the colors and sizes we make. The Custom Product Options also lets us offer other dog coat options. Most importantly, we are able to require customers to provide detailed measurements that allow us to customize the fit of our dog coats to the unique physique of a customer's dog. Being able to duplicate and modify the field groups really saves time. From time to time, unusual situations have come up and I have received timely and helpful support!

Voyagers K9 Apparel
United States
About 7 years using the app
February 18, 2016

Just finishing up my week trial with this app and wanted to post a review. First, Brad has been fantastic! Responds to inquiries typically within 24 hrs. If I'm trying to do things outside the scope of the app, Brad takes the time to suggest alternative ideas and work arounds to accomplish what I want. I also really appreciate the thought that went into making this app so user friendly for us technically challenged users:). I need to build fairly complicated order forms in my store with lots of options, conditional logic, and file uploads, and this app seems to be up for the job so far... and at a very fair price to boot!. This is a fairly new app and from my understanding still has some enhancements in the works as well. Really did my research because I didn't want to spend a lot of time trialing different apps only to find they couldn't meet my needs halfway through the building process... so glad it seems I got it right the first time around! Definitely recommend this app and developer!

Favorlady
United States
About 7 years using the app
Edited March 15, 2024

Incredible customer service and I could not be more satisfied!

Justchairmats
United States
Almost 7 years using the app
October 13, 2016

Simple, easy and works perfectly. Terrific customer support!

This is an app that will make us money.

Glowdecor
United States
Almost 7 years using the app
Edited March 20, 2023

Customer support is quick and very helpful. This is a great app for adding product options if you have a lot of variants.

Ladd Stamps
Canada
Over 6 years using the app