Reviews (298)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex product customizations, including options with conditional logic and additional pricing. They praise its user-friendly interface and seamless integration with Shopify themes, enhancing the shopping experience. The customer support is noted for being responsive and helpful, often assisting with customization. Long-term merchants appreciate its reliability and effectiveness, highlighting its positive impact on sales and customer engagement.
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We have been using W3 Custom Product Options on our site for a while, and it has been a game-changer for our business. Recently, after switching to a new theme, the plugin wasn't working as expected. I reached out to their support team, and they replied and resolved the issue in under 10 minutes—amazing customer service! This plugin is essential if you offer custom products on your site. Highly recommended, and we will definitely continue using it!
Wonderful app and very fast support.
The app is user-friendly and functions perfectly. The customer service is outstanding and always willing to assist. Highly recommended. Thanks !
Solid app - we are using it for several years now.
Custom Product Options does what Shopify doesn't.
Problems:
1) It loads unacceptably slowly. I had to do research to find the code to speed it up. This should have been included in the theme.
2) It doesn't have a text entry block. I created a passable workaround using Color Picker without the colors, but it leaves an extra line.
This app is worth every penny. We've been using Custom Product Options for about 5 years and could not be more pleased. Every item we make is custom and requires a TON of information. Custom Production Options allows us to offer our customers convenient drop-down boxes, radio buttons, and text inputs where we need them. The conditional logic also allows us to ensure only the options needed are presented to the customer. Each time we've reached out to the developers for help, they responded quickly and are very helpful. We're SO thankful for this app and the developers.
Great app and great service. They helped me install the app in my theme quickly and gave me some great tips for customization.
Incredible customer service and I could not be more satisfied!
Customer support is quick and very helpful. This is a great app for adding product options if you have a lot of variants.
Amazing customer service! Had an issue with the app not working on my current theme. Sent and email to support and within the hour they had it all fixed and ready to go for me!
Jamie Keller
OCM