Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

February 7, 2017

Great stuff. With colour Swatches heaps of options and most importantly conditional logic this app is perfect for us. Support is great, really helpful and always get it right. Thanks.

The Artisan Press Store
Australia
8 months using the app
Edited March 13, 2020

HIGHLY recommend. Cannot say enough about app or customer service! Justin was fast, knowledgeable and patient. He went above and beyond to help us puzzle through what we needed. A++++++

716 Fast Banners - a div. of Carpe Diem Designs, Inc.
United States
8 months using the app
March 15, 2018

Been using this app for a little while now and I am very pleased with it. The app does exactly what it states it will do and is easy to use. If there is something that you need help with the support team for this app are very responsive and friendly and will be sure you are taken care of. If you are in need of add on options for your Shopify products I would highly recommend this app.

Aed Market
United States
7 months using the app
Edited January 17, 2018

This is a great app to use if you are looking to add more options to your products. I just started using it for my website and it does exactly what I was looking for and then some! It's also easy to learn how to use, they show you exactly what to do and it's simple to navigate. It's fairly easy to get it installed into your store, I had some trouble though, but the support team was of great help and fixed my problems for me within a few hours after I notified them of the issues. I highly recommend it!!

Til Valhalla Project
United States
7 months using the app
August 20, 2019

Awesome app, I use it to build add ons for my customers. Looks great, works great and the support has been extremely helpful.. Highly recommend

The Treasure & Gold Company Pty Ltd
Australia
7 months using the app
December 18, 2015

I really like this app and their customer support is phenomenal. If I had to add anything it would be the ability to add plain text without having to use the text box, adding the description and then using css to hide the input box.

Race Framers
United States
7 months using the app
December 4, 2017

A product is only as good as it's support...and these guys really are the best around. The product works really really well for our needs compared to other options out there, but their stellar support is what sold us on it. VERY IMPRESSIVE guys...keep it up!

X Wear Com
United States
7 months using the app
June 26, 2017

Superb customer service and having only used the app for a few days it seems to work seamlessly. Setting up the elements was very straight forward and provides a great user friendly experience for the customer. There are many options available to customise your products and add extra value where required.

The team at W3 went above and beyond to ensure the app fit into my theme and looked like it has been hard coded. My web developers actually commented on it to say it was a fantastic application.

Excellent service & great app!

Andy P

Zibizi The Baby Gift Store
United Kingdom
7 months using the app
November 30, 2022

I loved their support. They even went above and beyond when I couldn't figure it out and did it for me. Just be nice and descriptive about what you're trying to do they want to help you make it work.

Insane Haunt Productions LLC
United States
7 months using the app
September 15, 2020

Excellent customer service and great app. I've had problems with my theme and they solved it quickly. Thank you so much, Megan.

Moon Lior
Australia
6 months using the app