Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.
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The customer service for this app is second to none! They have helped me every step of the way while I was setting up and resolved all my issues promptly. Honestly some of the best customer service I have received from any shopify app, would recommend to anyone.
This app has been a life saver! The amount of customisation is perfect and the staff are super helpful! Honestly its a small but really powerful tool. I cant recommend it enough!
I would have given this app a 3 or a 4 just because the amount of effort it took figuring things out. However as soon as I reached out to W3 with questions they really were very supportive, quick responses and helped me out with a lot of complex situations, turning this app into exactly what I wanted for my shop. I had already tested lots of product customizers and this one really is simple but effective.
I still don't think its PERFECT as it does still have loading issues due to my location (takes some time to load) and there are still a few features missing that I would have loved seeing. But W3 is constantly at work improving their apps.
Awesome app, easy to use and company customer service is superior! Highly recommend them to install the app for the little bit it costs! 5 Stars
Amazing app for unlimited custom product options! Very easy to use and customer support is excellent.
Works very well and integrates nicely into Shopify. We've been using this product live for about three months now.
Absolutely amazing. I'm using Sense theme so asked the team to install the app manually. It was done within 10 minutes and every tiny thing I wanted changed/edited was done incredibly quickly. Absolute stars, thank you!
The app ist great but what really suprised me is the great support! so far every single of my support tickets has been answered very quick.
Super quick response and actual dealing with issues even as it appears to be my own mistake and not following/ reading the user guide.
Megan keep up the good work :)
Customer support goes above and beyond to get you the results you want. We wanted an app that provides great ROI with support to back it up. This app does both. Simple to set-up, does everything we wanted it to do, and we couldn't be happier. Thank you so much to Justin and the team. If you are looking for an app to help you customize products, this is one you should definitely check out!