Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

March 12, 2018

Love the app. Very easy to use and set up. W3 support is excellent. They respond very fast to fix any issue.

Gcsupplyllc
United States
5 months using the app
August 25, 2022

Incredible custom service and awesome app! The customer service team replied and has helped within minutes of emailing. The app itself works amazing. We are just getting started and haven't full utilized all features yet but so far it is awesome.

Greater Than Sports
United States
5 months using the app
May 31, 2016

great app. our store has lots of personalized items and it has everything we needed.

Dreamscape Decors
Canada
5 months using the app
February 22, 2022

Plugin perfetto ed assistenza top, fa quello che dice di fare e ti supportano per ogni problema e necessità

Roberto Giannotti
Italy
5 months using the app
Edited July 6, 2018

This product is absolutely key to me being able to help my customers choose the wood type, size and all kinds of personalization options for our premium cutting boards and as well as the engraving options for our barware. It is perfect for our products and really simplifies the checkout process. We love it, and wish that it were available for the other marketplaces we sell in as well!

Traci Shanks
https://WellWrittenGifts.com

Well Written Gifts
United States
5 months using the app
March 15, 2018

Great app for what i was after re product add ons and additional prices. Tech support is also great and always willing to help out :)

Balloonit
Australia
4 months using the app
October 7, 2021

Support is phenomenal and and truly supportive :) Who knew!
Anyway, I love the app it is solving some long term problems that will make my customers so happy and able to order easier. Which makes me happy!

BrilliantK9
United States
4 months using the app
July 6, 2021

Great app, very thorough, does what I need it to! Great support by the author and easy to understand.

Shannan’s Kitchen
United States
4 months using the app
February 10, 2016

I am switching shopping cart providers for my custom t-shirt website: http://www.teeporium.com (currently http://teeporium-test.myshopify.com/). This is a huge undertaking! Why did I do it? Because of W3 Custom Product Options does exactly what I want it to do and I've done a lot of research, asked many other developers and shopping cart providers for custom development of the same thing and they come back with quotes higher than $18,000.
W3 has been so helpful and quick to respond that they not only know what customer service is all about, they also want business and are not greedy. At only $8.99/m, this is truly amazing!

Teeporium Test
Canada
4 months using the app
January 7, 2020

Great app Great support not much else to say I would definitely get this over other option based apps just for the support alone.

Paw Picasso
United States
4 months using the app