Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliability in offering a variety of customizable product options. They value the image customizer feature for enhancing customer experience and the ability to add extra charges for additional options for revenue generation. The app's seamless integration with Shopify themes and fast performance are also praised. The support team is recognized for their quick response and professionalism. Some merchants suggest improvements such as cart option editing and a longer free trial period. The app is considered good value for money.

December 28, 2015

After trying a bunch of different product customizers, this was the only one that worked for me. Unlike other customizers, W3 trend's customizer can add extra charges without messing with any additional coding. This app also allowed customers to upload files and made those files easy to access.

I actually had some problems installing the app, but the developers at W3 Trend provided exceptional support. They fixed all the errors in my theme and integrated the app seamlessly. They also made suggestions/changes that actually made my site more efficient as well. Thank you so much for all of your help! I really appreciate it.

United States
About 1 year using the app
December 4, 2017

A product is only as good as it's support...and these guys really are the best around. The product works really really well for our needs compared to other options out there, but their stellar support is what sold us on it. VERY IMPRESSIVE guys...keep it up!

X Wear Com
United States
7 months using the app
February 7, 2017

Great stuff. With colour Swatches heaps of options and most importantly conditional logic this app is perfect for us. Support is great, really helpful and always get it right. Thanks.

The Artisan Press Store
8 months using the app
Edited February 29, 2016

Jason Belden and Brad Gilbert was a huge help, can not thank you enough. You've helped me get my website off the ground!
this is an amazing app. would highly recommend. Fantastic customer service!!

Embroidery Wear
United Kingdom
11 months using the app
Edited July 6, 2018

This product is absolutely key to me being able to help my customers choose the wood type, size and all kinds of personalization options for our premium cutting boards and as well as the engraving options for our barware. It is perfect for our products and really simplifies the checkout process. We love it, and wish that it were available for the other marketplaces we sell in as well!

Traci Shanks

Well Written Gifts
United States
5 months using the app
March 12, 2018

Love the app. Very easy to use and set up. W3 support is excellent. They respond very fast to fix any issue.

United States
5 months using the app
January 18, 2016

App is really easy to use and offers lots of useful functionality including conditional logic. Support is quick and helpful!

Ivy Stripe
10 months using the app
February 10, 2016

I am switching shopping cart providers for my custom t-shirt website: http://www.teeporium.com (currently http://teeporium-test.myshopify.com/). This is a huge undertaking! Why did I do it? Because of W3 Custom Product Options does exactly what I want it to do and I've done a lot of research, asked many other developers and shopping cart providers for custom development of the same thing and they come back with quotes higher than $18,000.
W3 has been so helpful and quick to respond that they not only know what customer service is all about, they also want business and are not greedy. At only $8.99/m, this is truly amazing!

Teeporium Test
9 months using the app
July 11, 2019

App is great and easy to use. Customer service is top notch. Emails and even live calls were answered promptly. I had issues with the options not listed properly in email notifications and packing slip. Justin from the help center took care of everything. Very nice, efficient and patient. Thank you!!!

Mezz USA
United States
2 months using the app
March 15, 2018

Great app for what i was after re product add ons and additional prices. Tech support is also great and always willing to help out :)

4 months using the app