Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

November 3, 2020

Great app, better support. Does what I need it to do, and support goes above and beyond to help when asked.

Deco Miami
United States
Over 7 years using the app
Edited October 2, 2024

Great app and great service. They helped me install the app in my theme quickly and gave me some great tips for customization.

Escapeadulthood
United States
About 7 years using the app
Edited March 15, 2024

Incredible customer service and I could not be more satisfied!

Justchairmats
United States
Almost 7 years using the app
Edited March 20, 2023

Customer support is quick and very helpful. This is a great app for adding product options if you have a lot of variants.

Ladd Stamps
Canada
Over 6 years using the app
February 7, 2018

The best app. Great customer service..

Stickerdad Shirtmama
United States
Over 6 years using the app
Edited February 19, 2019

I like this app a lot. I jumped from BOLD to W3 and am not looking back. Here are my key points

-Best product options app for Shopify
-Simplest Interface, very intuitive
-The ability to copy and paste long lists of options
-Simple conditional Logic
-Great support

Our products support a ton of variation. The biggest challenge we have is the need to support a fairly large make/model structure, with 20 or so “make” options conditionally showing about 300 total models. Building this out was so tedious in the BOLD offering and a pain to maintain/edit. With this app, we simply maintain a spreadsheet of all of our options, and then copy/paste the entire list in. SO MUCH FASTER! The interface is l much cleaner, the logical structure/relationships are much more intuitive, and has a much lower learning curve than others I have tested.

This was the last vestige of BOLD apps being on our store and I’m glad to have found a replacement. It's great to finally ditch the bad UI I’ve found in every BOLD App.

UPDATE 2/19/19
You can't beat the customer support and responsiveness of W3Trends. They just did some custom work for me on this app, charged me a fair price, and had it finished in less than a day. They will be my go-to team for any future shopify development.

Shtfgear
United States
About 6 years using the app
March 1, 2018

Great help from W3 to install quickly and efficiently, had it up and working in an hour. Whole process took about 2 hours. Love when things work easy and efficiently.

Schkinnymaninny
Australia
Over 5 years using the app
Edited April 4, 2022

This app has allowed us to create all the complex personalization features for our custom wine box products. The interface is easy to use and well designed. The support team always responds quickly to questions and are overall very helpful.

Artificer Wood Works
United States
Over 5 years using the app
Edited February 1, 2019

If you are looking for a solution for your custom product options, look no further - seriously. I went through roughly 3-4 apps and several RFPs with web developers trying to figure out a solution for what I needed and this was the only one with the proper functionality at the right price. Once you get a hang of it, its extremely user friendly. And, for anything you might not be able to get the hang of, their team is always available to help. Every question I have ever had has been answered within 24 hours by a real member of their team, and every issue I ran into was always resolved. Love these guys and so thankful that I found them! Also - I noticed another reviewer mentioned that they could not install the app and that it was a 'trap'. I completely disagree. I'm no web developer and I had zero issues embedding the code for this into my theme using W3's detailed step-by-step directions.

Penny Luck Paperie
United States
About 5 years using the app
June 21, 2017

These guys are extraordinary with their responsiveness to issues (even when it's my own blunder)...professional, courteous and timely! AND their product ROCKS...does just what we needed it to do. AWESOME

Americansunglass Com
United States
About 5 years using the app