Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.
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It's kind of hard in the beginning navigating around the app, but called and emailed tech support and they were awesome! It even took me all day but they worked with me every step of the way. This app was a great asset to my online store!
Customer service is great! After my initial review, their team reached out to me to get all the issues resolved. They were fast and had a good response for all my questions. I am excited about using this app and will update review in 6 months.
Amaziingly flexible and robust app - and amazing support from the W3 team.
Don't look any further for a product options app! Justin and the team at W3 are incredibly responsive and helped me resolve numerous issues I was having with my store. And they are in the USA so when you make a request the communication is clear and concise. A+++!!!
I needed help adding some options to my website. Were very helpful throughout the whole process and very timely as well! Thanks again!
I've used Custom Products a couple times now. As with most of my customers, there's always something customer that they want to do. W3trends has always stepped up and really helped me out with customization and minor issues with the app. They are very responsive and I'd definitely recommend them and their apps to anyone!! Great job guys!
App is really easy to use and offers lots of useful functionality including conditional logic. Support is quick and helpful!
We sell tablecloths and needed a way to allow customers to request an umbrella hole be added at extra cost, something Shopify doesn't do. It has been working great and we've seen an increase of umbrella hole sales since we switched to this app. Highly recommended if you offer customization options to your products.
Great app just started to use it It has a lot of value for us
Really great easy to use app. I tried all the other apps (yes, even the one from Bold) to add unlimited product options with conditional logic and this one was the easiest, quickest and worked beautifully. The others had a ton of coding, very slow and expensive. I had some setup questions and needed a bit of help and within a day their tech support answered and fixed everything for me quickly. I was very impressed. Will definitely be adding more apps from this company. Don't be fooled by longer trial periods or huge reviews, its all smoke and mirrors. Stick to simple, good apps that actually work well without taxing your system and resources. 5+ rating!! Highly recommended.