Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

Edited May 10, 2021

Like most apps, once you get the hang of it, it's great. They have good help videos, and I am pleased with how it works and how it looks on my website.

https://www.untamedfernie.com/
Canada
2 months using the app
July 11, 2019

App is great and easy to use. Customer service is top notch. Emails and even live calls were answered promptly. I had issues with the options not listed properly in email notifications and packing slip. Justin from the help center took care of everything. Very nice, efficient and patient. Thank you!!!

Mezz USA
United States
2 months using the app
May 9, 2017

Great product and fantastic attentive help from the team at W3trends. Thanks for all your help getting us configured at https://www.affordableletterpress.com.

Affordable Letterpress
United States
2 months using the app
Edited March 4, 2019

This app is very intuitive compared to other apps I tried. Megan was super quick to respond and help me to get it to do perform exactly as I needed it. We needed the conditional logic and that works great. I would highly recommend.

National IT Polo Store
United States
About 2 months using the app
February 14, 2019

The support is A++ I moved from another app after nothing but poor performance and no support. These guys are very happy to help get things up and running smoothly!

Estrada Barn Doors
New Zealand
About 2 months using the app
June 25, 2020

What a great app and the super behind it I must recommend your can never get such detail app for custom made product I have tried many apps but this one is best out of everyone.

La'Marvel
United Arab Emirates
About 2 months using the app
March 2, 2016

Great customer service! I would recommend this app to a friend.

Storkbabygiftbaskets
United States
About 2 months using the app
Edited August 24, 2021

Our products have many additional options which add to the shipping weight ( and thus cost) and this app handles that for us well. Another nice feature are the use of logic/conditions that hide or show additional options based off previous selections. Customer support has been top notch as well. Highly recommend.

VICE Design Inc
Canada
About 2 months using the app
July 19, 2018

Had a little trouble with the installation--but it was quickly resolved. Setting up the form with the conditional logic (e.g. if you take the option, then show these fields and add an upcharge) was easy, and it looks great. It just works. Support on the installation was very quick and painless. Well done.

Xcgear
United States
About 1 month using the app
August 27, 2020

I used this app to create complicated price options with conditional logic. It was very easy and intuitive to set up and this App has been able to fulfill every need I have for my store. The support I have received from Justin and Megan has been OUTSTANDING! They respond to my emails very quickly and are very clear with their instructions. I have tried two other Options Apps in Shopify and this one is by far the best and it is affordable.

Everyday Artifact
United States
About 1 month using the app