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Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliability in offering a variety of customizable product options. They value the image customizer feature for enhancing customer experience and the ability to add extra charges for additional options for revenue generation. The app's seamless integration with Shopify themes and fast performance are also praised. The support team is recognized for their quick response and professionalism. Some merchants suggest improvements such as cart option editing and a longer free trial period. The app is considered good value for money.

Edited September 17, 2019

It's a bit wonky to understand at first, but the options work great and are fully customizable. The up-charges with products also works great and functions with variants so you don't have to fill up your product list with a bunch of options. They also assisted with integrating the code into my store seamlessly.

Haven't yet touched the image editor yet; excited to see how that works. But so far, this has been a great app!

Bolder Athletic Wear
United States
13 days using the app
April 27, 2020

I can't describe how it feels to get awesome help these days. I have had issues with app downloads and other problems within Shopify but with the currect Covid-19 situation it's very hard to speak to anyone..... I downloaded this app on a Sunday couldn't really get it to work and my specific reason for needing this app was it offered a price increase to my products in the drop down menu. I emailed someone and the very next day (today) they called me so between _ Justin Smith who spent about 30-45 minutes over the phone with me getting this all handled and set up for me and then also Megan Dobarganes who emailed and told me they were also working on some things for me..... Absolutely great customer service! I have other apps I use and had issues with and I will tell you I have never had a phone call before. I get options to chat online or email so this was quite refreshing. If you are looking for easy features to set up and need that price adjustments for some of your items then this is the app for you!

Girly Girl Tutus
United States
12 days using the app
August 28, 2018

Another site using this app, fantastic support and great functionality. Recommend!

Live Oakwood
United States
11 days using the app
April 4, 2023

Highly professional, articulate communication, quick execution and very patient with customers. I am so pleased with this app and the extra service that was provided in customizing the app for our site. I highly recommend this app!

L'Atelier Global
United States
4 days using the app
August 20, 2020

Very quick response from the team. I needed a way to show an option was sold out and they created a pop up to say the item was sold out and made it so the item couldn't be added to cart. The app is generally easy to use and great for custom options.

Misfit Makes
United Kingdom
11 days using the app
July 23, 2018

Easy to use app! Fantastic and easy to communicate customer service!

Solvelight Robotics
United States
10 days using the app
March 15, 2017

Great customer support!!!

You have a good app and a good customer support to go with it, good job!

We recommend this app to all the shops ;)

Krewroom Com
United Kingdom
10 days using the app
February 8, 2018

I've tried other custom product options apps before. This ones suits us best.
It does not wreck themes with too much extra code. Product works perfectly for our purposes, which is adding some customer customization options for extra cost.

Great support that looked into all issues I was having and read my mind in customizing my theme.

Highly recommended!

Avida Healthwear Inc
10 days using the app
November 3, 2016

It took a while to figure out because the video tutorial doesn't go in depth but after I emailed a couple of questions and played around with it I found it easy to use and so far has been able to accommodate my needs.

Max Otis Designs
United States
9 days using the app
April 6, 2017

Great app, unbelievably helpful support. Was having an issue that Shopify tech support though was related to this app. Turned out that it wasn't related to the app at all, but Brad figured it out and fixed it for me anyway! Wow!

Distinct Ink
United States
9 days using the app