Reviews (296)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.
Refine
-
By rating
Really nice app! I'm not familiar with Shopify's codes and scripts, but W3 made it really simple! I sell fully customizable products so I needed a form builder and this app delivered.
I'm using this app purely for the text box option. The other variation options are not exactly what I needed for my shop, but I'm sure they'll come in handy. Support was prompt to reply. They also adjusted the app to my theme for no additional fee, despite them not providing this service. I'd recommend this app for those who are looking to add product options.
must be the third time have used this over the last few years, and everytime I am just amazed how patient with fucking idiots the support team are. They don't make you feel like a moron for failing to follow instructions, they sort your problem out as if it was the first time anyone had the problem, they do it freakishly quickly and just bring a bit of joy into the world. The product itself is the dog's cock of the product builder products, so yep, five fucking stars it is,
and I cannot see how anyone could give them less.
Maybe I have been lucky or particularly pathetic and inspire pity, but the dudes who did the WhatsApp one were super cool, in fact I haven't met a prick of app person, coder, whatever - they all seem pretty fucking cool, but I think they all smoke a lot of weed, which might explain it. Anyway, 5 stars and thanks for the help w3 persons, you are still cool as
Hewn & Forged approved! Very responsive customer support!! I needed a bit of help getting the app installed on my site and it was done in about 15 minutes for a nominal fee. Custom Product Options is super easy to use and has the functionality for a business like ours. Thanks guys!
Needed to create a long list of check boxes inside a product listing before a customer was able to add to cart. This works perfectly. Thanks!
Incredibly responsive support.
Had the app installed for me within a half hour of my initial request.
Great app! I had a issue with adding products to the cart, but Brad cleaned it up in a few hours.Easy to install, easy to use.
This app is imperative to our operations and works perfectly! With so many different options to add personalization or options to products in such an easy way. Even better than the app... if that is possible; is the customer support. The W3 team is quick to reply, fix issues, build extra functions (at a very reasonable rate) and always go above and beyond!
We had issues with our website's theme compatibility and the W3 Support team, specifically Justin, went above and beyond to ensure their apps would work for our site.
If you need "conditional options", choose this app. Clean, simple, and a fraction of the cost compared to the expensive competitors. Fast customer service if you have any trouble installing the app! Thanks!