Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

December 22, 2015

great app, great customer service!

setting up options including upcharges and conditional logic is super intuitive and fast. we just switched over from one of the other product option apps and were pleased by the ease of this app. bulk applying product options via product tags is perfect for our use case as well.

brad from support helped us with some theme tweaks. some more great features are in the pipe already... come on, join us here! the grass actually is greener on this side ;)

Diamond Pride
Germany
17 days using the app
Edited October 12, 2016

Originally had problems making this app work properly with my site but the support has being incredibly great! Now the app works perfectly! also its incredibly easy to learn and use.

Tech Warehouse My
Malaysia
8 days using the app
January 23, 2018

Great app and super helpful support!

Labeldaddy
United States
About 3 hours using the app
December 9, 2016

This has proven the best program on shopify if you are a retailer with products that need many different kinds of options, some required, some optional, some text boxes needed for measurements, etc. The interface also makes it easy to attach more than 1 product to the set of options instead of having to edit each individual product. From a customer stand-point, the design and interface is easy to choose and see the added prices for different options, etc. Finally, their customer service has been a huge help! I had entered code incorrectly and they went in and made the fix for me for no charge. I highly recommend W3 as your options editor.

Scalerfab R C Trail Armor Accessories
United States
2 days using the app
November 3, 2016

It took a while to figure out because the video tutorial doesn't go in depth but after I emailed a couple of questions and played around with it I found it easy to use and so far has been able to accommodate my needs.

Max Otis Designs
United States
1 day using the app
April 5, 2023

I didnt end up using this app. But im leaving 5 stars for customer service! they were quick and very helpful.

PrankPackage.com
United States
32 minutes using the app
July 14, 2020

Excellent customer service!! At least they understand what you looking for easy to download highly recommended

Moda Seating Corp
United States
20 minutes using the app
February 2, 2019

The app worked fine, and the price-point was good. We used it in our company for 6 months and moved to a different apps that offered photos with the add on items / swatches.

Bulging Gift Baskets Vancouver
Canada