W3 Custom Product Options

Great company, great support. I've been using this app for a couple of months. I couldn't ask for better support. This company immediately identified a problem I was having, assisted me in getting it resolved. I highly recommend this company if you have products that need a lot of options to configure.

Not only has this app allowed me to make reasonably complicated product options easy to implement, the staff are top notch and customer support is amazing. If you are thinking of trying out this app, just do it. Value for money is second to none. I've never left a review on any app, on any platform, but I was so impressed with their customer support on making changes to my store with no coding knowledge at all that I felt that it was well deserved. Shoutout to Jason as well for his fantastic customer service.

Tired of using Bold Options? So were we. Do yourself a favor and just make the switch. If you were able to figure out how to make Bold do what you want then using this app is going to absolutely floor you with how easy and logical everything is. The integration was a 1 button process. The documentation for this app is absolutely phenomenal, and we were able to make all but two customizations to our site by ourselves without needing programming knowledge. For the remaining two customizations (changing selection border color and altering the functionality of one of the widgets) we opened a support ticket with W3 and they answered both of our questions in plain English, provided copy-paste snippets that solved our problems, and did so within literally minutes of opening for business. We later had an issue that turned out to be a Shopify problem, not a W3 problem, and they were just as professional and eager to help. The only downside to this app is that the customer can't edit options in cart. They told me it's a feature they'd like to see added to the app, but more groundwork would need to be done before such a thing could happen. The drawback is outweighed a hundred times over by the benefits, and my customers are literally reaching out to us with praise over how much better the ordering process is. Thanks W3! Update 10/10/22
We've had to reach out a few times since the initial review to ask how to customize something here and there. Support is always fast, always helpful, very easy to understand. As of now I still recommend them without hesitation!

Exactly what I needed! Megan was helpful and responsive. I needed a little a little change here and there and Megan took care of it. So happy with the result. Update: Extremely satisfied. Upgraded to the 2.0 theme. It was a great time to try 2 other popular product option apps just to make sure I wasn't missing out, only to come back to this one. This one checks all the boxes. Easy to use interface for setting options and conditional logic, an output that will be easily understood by my customers. I opted to pay for customization so that it would show the base cost and itemized option costs and subtotal in a way that fit with my minimalist theme. Within 2 days, Gabby and Jason helped me install and code it to display exactly what I needed. The final result was worth the back and forth.

I have worked with a number of app developers and I rarely write a review. These folks exceeded my expectations so I had to chime in with a note of thanks. They are real pros and it's a pleasure to work with them.

This app is WONDERFUL! I can now have sizes and styles in a drop down instead of listing them all out individually. Now, I can have a total of 50 products instead of having to set a particular amount in one size/style. The only downfall is that I can't figure out a way to export my orders and have my options show up on it. I've emailed support a few times. Hopefully there's an answer! Long story short--get the app. It's way worth it!

Whit this app I'm able to make tailor products. I've had some problems with my theme but the customer service helped me to solve those issues! Highly recommend!

The app has been working well & my tech support experience was amazing. I'm truly grateful for their five star customer service, highly recommend!

Very good app and the people there are very nice.
With this app I finally got all my expectations from Shopify.
Thank you guys.

Great app once you figure it all out! Support has been great as well. Would definitely recommend if you need more product options. There are lots of features within this app that I will be exploring and using down the road.