Reviews (296)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust customization options, including conditional logic and image customization. They praise the responsive and helpful customer support, which assists promptly with integration and issues. The app is valued for its affordability and positive impact on sales and customer satisfaction. Installation is straightforward, supported by comprehensive documentation and tutorials, with continuous improvements based on merchant feedback.

June 21, 2017

These guys are extraordinary with their responsiveness to issues (even when it's my own blunder)...professional, courteous and timely! AND their product ROCKS...does just what we needed it to do. AWESOME

Americansunglass Com
United States
About 5 years using the app
Edited December 29, 2021

I love this app, it helps me add as many variations as I need, the support team was amazing, with quick help even with issues that were not their responsibility. thank you!

Ronin Fine Jewelery
Israel
About 5 years using the app
June 20, 2017

The most accommodating customer support!!! Shoutout to Justin who has been helping me with every question I ask.

Shopcocooni
Philippines
Almost 5 years using the app
Edited May 9, 2023

Megan is super amazing. This is the best product options app. Just a shame there is a monthly fee. Thanks

MDPrintShop.co.uk
United Kingdom
Almost 5 years using the app
Edited January 31, 2023

Amazing customer service! Had an issue with getting the app to work on my new theme. Sent and email to support and within the hour they had it all fixed and ready to go for me!
Jamie Keller
OCM

One Crazy Mama
United States
Almost 5 years using the app
July 6, 2018

Overall it works great and does exactly what we need in our webstore.

Greenlightsurfsupply
United States
Almost 5 years using the app
Edited September 15, 2022

I am a high maintenance client! Lots of questions, custom feature request, ideas... etc I am beyond impressed with customer service and Justin’s skills in helping me get our project together. It’s more like 10 ⭐️‘s !!

ARCHITECTS & FAIRIES
United States
Over 4 years using the app
February 15, 2017

The company helped with the few issues I had installing the app and were extremely helpful and responsive.

The app does exactly what I need it to do- adds a charge for a monogram.

Boys Tree House
United States
Over 4 years using the app
February 28, 2018

Great app! Just what I needed. Very quick support.

Gepersonaliseerdgeschenk Com
Belgium
Over 4 years using the app
February 8, 2018

I've tried other custom product options apps before. This ones suits us best.
It does not wreck themes with too much extra code. Product works perfectly for our purposes, which is adding some customer customization options for extra cost.

Great support that looked into all issues I was having and read my mind in customizing my theme.

Highly recommended!

Avida Healthwear Inc
Canada
Over 4 years using the app