My Product Registration connects customers with THEIR products
For example, say a customer purchases a Gibson Les Paul Standard Figured Walnut Guitar, with serial number D123CDF123. They can register this exact item on your website for peace of mind + offers further opportunities to communicate with customers with your store!
This information can be useful for creating remarking lists, Facebook Custom & Lookalike Audiences and email segmentation etc
Why product registration?
Taking care of your customers is vital. Providing excellent after sales service and support earns you repeat orders, recommendations and referrals - helping your business grow.
My Product Registration allows you to establish relationships with customers following a purchase, increasing their satisfaction and allowing you to offer services that your competitors may not.
Here are a few benefits of product registration
- Identification - Match batches of products with specific customers
- Warranty - Offer peace of mind and protection for your customers
- Support - Quickly offer bespoke help following purchase
- Offers & Updates - Tailored special offers, new products or feature updates to customers
- Product search with autocomplete lookup
- Register multiple products at once
- Serial number management - only allow customers with valid serial numbers to register if desired
- Able register multiple serial numbers against one product
- Upload image - e.g receipt for proof of purchase
- Bulk import serial numbers in CSV
- Export registrations with customer detail
- Send ‘thank you’ emails to the customer, plus notification emails to nominated staff
- Customisable email templates
- Manage registrations via the Admin interface
- Ability to add unlimited extra fields onto the registration form
- New features and updates to be added - free forever to paid subscribers
See the app in action on our demo store. This is an auto site, so search "engine" for autocomplete prompt
It couldn't be simpler, only a couple clicks away.
- Click ‘GET’ at the top of this page
- Confirm installation to your store
- You now have a working product registration for your business!
Following installation, drop us an email if you need any support, or have a request for new features - we will respond to your query swiftly!
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