Autoketing Product Reviews

Name: Autoketing Product Reviews
Brand: Autoketing
Rating: 4.3 (82 reviews)

Pricing: From $7.99/month. Free trial available.
Rating: 4.3 (82)
Developer: Autoketing

View demo store

Help shop owners manage the product review section on their website brilliantly and conveniently.

Our app allows shop owners to manage product review app section on their website brilliantly and conveniently. Store owners can manage reviews through an intelligent management system to limit negative reviews, spam or malicious information. All reviews will be automatically displayed if they meet the requirements you set. In addition, our application also helps store owners to collect many customer reviews by displaying a review popup or through the email system.

Help you collect and manage customer reviews intelligently and conveniently.
The management system automatically displays reviews according to your settings.
Allow you to import and export reviews from different platforms to the website.
Email system and popup to ask for customer reviews quickly and attractively.
Show enthusiastic customer reviews in the customer say section of your website.

Languages

English

Pricing

BASIC

$7.99 / month

Features

Unlimited reviews
Over 175 review icons
Popup review (5000 views/mo)
1000 emails/month
Customer say
Review management system

3-day free trial

PRO

$14.99 / month

Features

Unlimited reviews
Over 175 review icons
Popup review (Unlimited)
Email system (Unlimited)
Customer say
Review management system

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (82)

Overall rating

4.3

Counts per rating level

85% of ratings are 5 stars
70
7% of ratings are 4 stars
6
1% of ratings are 3 stars
1
0% of ratings are 2 stars
6% of ratings are 1 stars
5

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly setup and customization options, allowing it to seamlessly match their store's theme. The customer support is highlighted as responsive and effective in resolving issues quickly. It offers valuable features like photo reviews and review importation at no cost, which is particularly beneficial for small businesses. Additionally, its reliable performance and minimal maintenance contribute to increased customer trust and sales.

March 27, 2023

Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews.

Lifting the Dream

United States

Almost 2 years using the app

Autoketing replied March 27, 2023

We apologize for the bad experience. We have changed the pricing plan. If you want to take data in our app, please message us. We will export your reviews and send you a CSV file.

Edited February 28, 2023

I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism

Instant Nails

Romania

Almost 2 years using the app

Autoketing replied May 14, 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

Edited July 5, 2023

Plus aucun email n'est envoyé depuis le mois de mai, ils n'interviennent jamais
ne suivent pas leurs tickets

mais n'oublient pas de facturer
je déconseille cette app

Petdesign.fr

France

Over 1 year using the app

Autoketing replied January 10, 2022

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team