Reviews (239)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated review request emails, which help gather customer feedback and boost sales. The free version offers substantial functionality, ideal for small businesses. Features include importing reviews, customizing sales pop-ups, and managing review approvals. Merchants also value the easy installation, customization options, responsive support team, user-friendly interface, and app stability, enhancing customer interaction and business growth.

July 24, 2024

Good

Ekiosa's Touch
United States
Almost 3 years using the app
October 24, 2023

This App can be flexibly configured according to your needs. If you encounter a problem, the customer service staff are also very patient and will help solve the problem immediately.

Awesome Po
Taiwan
Over 2 years using the app
Autoketing replied October 26, 2023

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

July 26, 2023

It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.

Skating Spirit
United States
Over 1 year using the app
Autoketing replied July 27, 2023

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards

July 19, 2022

Nice looking and effective app. It is super easy to customize by yourself and fits the shop really well. Customer service is friendly and really speedy to answer.

Wak-Wak Surf Posters
France
About 1 year using the app
Autoketing replied July 19, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

December 9, 2022

Love this app and I've been using it for quite some time now. However, today a customer asked why didn't I have reviews posted on our products. Then I noticed it was all gone and the app would not let me in. Please can you help us!!!

BEYOND THE SKIN
United States
About 1 year using the app
Autoketing replied December 10, 2022

Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.

Thank you

July 19, 2022

Loved it so far. Beautiful design.
And the best part is their support. We had issues while migrating from a different app. And they helped us within a few hours.

Carpet Decore
India
About 1 year using the app
Autoketing replied July 19, 2022

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

Edited May 24, 2022

Oriana, was so helpful, Efficient and provided my with professional service. This app with great and I’ve used for about a year now. Easy to use. Have to say it is a bit disappointing that they decided ti start charging with no warning. Not sure how many reviews I have lost but its not great for business. I would like notice for any changes in pricing or if my app isn't working. I think you guys may loose some customers from this change especially jumping up $17

Hohm Interiors
Australia
About 1 year using the app
Autoketing replied May 24, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

July 8, 2022

We wanted our consumers to be able to leave reviews on our products so that it would give the next consumer an idea of the pros and cons about the individual products. This particular app did just that!. It was very simple to navigate and to use. Consumers want convenience and this app added to that as well!

Bold and Beautiful Coffee Bar
United States
12 months using the app
Autoketing replied July 8, 2022

Our team are very happy to see your feedback. Please chat with us or send an email if you need any support.
We will help you as soon as possible.
Best regards,

Autoketing team

July 14, 2022

I have been using this app since a year. The app is great for reviews and the option to add original pictures in the feedback is a great option.

squeeze-deals
United Arab Emirates
11 months using the app
Autoketing replied July 14, 2022

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.

Best regards,

Edited June 14, 2022

I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response!

Frimunt Clothing Co.
Canada
11 months using the app
Autoketing replied May 24, 2022

Thanks for reaching out to us.
We messaged you on Messenger to support you further. Could you please check your messages?
Please don't worry. We will resolve your issue.