Reviews (239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support, ease of use, and customization options. They appreciate the user-friendly interface that simplifies installation and navigation, allowing for seamless branding alignment. The app offers a free plan with comprehensive features, suitable for businesses of all sizes. Key functionalities include easy import and management of reviews, enhancing website aesthetics and performance, which boosts customer engagement and sales. Additional features like automated email campaigns for review requests help efficiently collect reviews and build customer trust.
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We have been using this app for a while now and its great! Easy to navigate and more straight forward that other similar apps on the market. Customers find it easy to leave us good reviews and all is going well. Get this app now!
Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.
Regards
Very nice app and it is free which makes it even better. The guys from the support also helped me when I needed help. The only thing I did not enjoy was importing my reviews. It is similar to other review apps but perhaps the additional step of approving your own review is irrelevant.
Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.
Sincerely,
Autoketing team
I just started using the app, but so far, so good. Thank you! I seem simple enough to use. I am new to the process. I am trying to navigate through it.
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
What a brilliant app and team! Love how much you can customise the look. Fits perfectly with my brand. I had a few issues that needed addressing and the customer service and tech team sorted for me straight away. So helpful and can't believe this is free! A couple of suggestions for development: - The 'Thank You' pop up (after a review is left) should be customisable too. Currently shows orange brand colour so doesn't fit with the rest of my pink branding. - When customers are submitting a review with a photo, they should be given the option to rotate a photo so it's the correct way around, or the app should automatically change it to the correct orientation or, we should be able to change it ourselves in the backend. I think this is important because when selecting a carousel format a portrait photo uploaded and showing as landscape doesn't work.
It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Our team will enhance features as your feedback.
Don't hesitate to contact us when you have any issues.
Best regards,
The app is not working. I love this app but my reviews are not showing up. The link is giving an error code and I dont want to lose my reviews, Please fix
Thanks for your feedback. We have fixed the issue. You can reload the page to check it.
Please contact us if you have any questions.
This is the best Product App I have ever known. This application provides everything I need, is easy to use, and most importantly the support is fast response and answers my problems super well! thank you!
It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,
It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.
Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.
Regards
Soo far I love it. Only had it a few days now. i will rate it more or give more detail in the future.
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
I find the UI is excellent and everything is easy and fun to implement. The app is highly recommended!
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
I just installed this app few days and I love everything about it. Easy to navigate and the customer support is superb! Highly recommended.
It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.
Best regards,