Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 23, 2021

You guys made a wonderful job. Appreciate the developer and customer service (Oriana). You helped me a lot during the installation and customization. And I believe u can do it better if u can do some optimization on the terms that I mentioned in our conversation. Thanks again.

Koalaeye
United States
Time spent using app: 3 months
Autoketing replied May 24, 2021

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

May 20, 2021

great app. most importantly it is free with so many features and the support is really quick. i got answers to question in less than 5 mins , really appreciate the idea and we can collect reviews in a quite unique way thats a really good thing , it helps generates trust with new customers. 5 stars to team and support.

Nature Roots India
India
Time spent using app: 4 months
Autoketing replied May 20, 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

May 18, 2021

GREAT APP! I just downloaded it and I'm loving it already. Definitely a must have for your online store!

Nys Luxxury Kloset
United States
Time spent using app: About 1 year
Autoketing replied May 18, 2021

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

May 18, 2021

Amazing app to set up, it is easy to use and looks amazing on my website. I am so happy, I imported my reviews from my other app easily, I am very happy that I downloaded this review app. It is perfect!

Divine Poetry
United Kingdom
Time spent using app: Over 1 year
Autoketing replied May 18, 2021

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

Edited February 28, 2023

I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism

Instant Nails
Romania
Time spent using app: Almost 2 years
Autoketing replied May 14, 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

May 7, 2021

Great review app... it support everything i need .. star rating photo review... and much more... and when i had a small issue the support team solve it in a blink of an eye... thanks a lot...

DEZINEST
Egypt
Time spent using app: About 1 year
Autoketing replied May 14, 2021

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team