Overall rating
4.3
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.

February 25, 2022

great application, easy to use and a lot of customization choice, I don't regret my choice I recommend 100%

Deetect BYS
France
3 days using the app
Autoketing replied February 26, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

October 28, 2021

I'm still trying to figure this app out. Which is my only complaint...it's not as user friendly for someone like me who is not proficient in online retail as others are. It does seem like it will be a very useful app once I learn how to use it properly.

Kristy's Corner Gifts and More
United States
About 2 months using the app
Autoketing replied October 28, 2021

Thanks for your feedback. Our app is quite easy to set up features.
If you have any questions or issues, please message or email us.
We're pleased to support you.

Regards,

March 23, 2022

l use it very good, and it is free. this is very good for us, because there are mant plugin need more money

Yvettesports.com
China
2 days using the app
Autoketing replied March 24, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

Edited September 9, 2021

Me encanta esta aplicación!! he tenido problemas para configurar uno de los puntos y soporte me ha ayudado en cuestión de segundos. Lo recomiendo 100%. Además, puedes personalizarlo todo!!

hazeva
Germany
1 day using the app
Autoketing replied September 9, 2021

Su comentario es valioso para nosotros. Estamos felices de apoyarlo. Cuando tenga alguna pregunta sobre nuestra aplicación, por favor chatee con nosotros o envíenos un correo electrónico, lo ayudaremos de inmediato.

Gracias

February 3, 2022

Incredible app!! This was exactly what I was looking for, a free app which lets me add a powerful product review functionality (product ratings, emails asking for review and all products page). Moreover, the usability is marvelous, this is GOOD QUALITY SOFTWARE. Thanks Autoketing for developing this app. Eternal thanks :)

Ojo De Miel
Mexico
1 day using the app
Autoketing replied February 3, 2022

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team

February 17, 2022

I used this app to help with reviews. Seems to integrate great however some minor bugs in terms of settings of the pop-up review.

EARTHCODE
South Africa
21 days using the app
Autoketing replied February 17, 2022

Thanks for your feedback. We will take a look at your popup review to find the bugs. Please check your email inbox because we have sent a request to support you. We want to solve even minor issues.
Please feel free to contact us if you have any questions.

Edited December 8, 2021

I started using it as of yesterday. It's easy to use and I am learning the other functions. Once I have mastered using the app I will add more to my comment. So far its great experience and I really enjoy using it.

Dollmazon
United States
About 19 hours using the app
Autoketing replied December 8, 2021

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

Edited February 1, 2022

Easy to set up and easy for customers to use, no locked features, email campaigns. Very nice simple design. The only thing I don’t like is that the Max time you can choose to send an email requesting a review is 1 hr. after they purchase I would prefer to send the request at least 2 weeks out after they have received and have actually been able to use my product. Getting an email 30mins-1hr after they’ve purchased and hoping they remember to review isn’t ideal

Soothsayer Depot
United States
13 days using the app
Autoketing replied January 19, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

January 26, 2022

Free and easy to use once you understand the review CSV file format. Good amount of customization too.

SlingKingz
Canada
About 10 hours using the app
Autoketing replied January 26, 2022

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

December 13, 2021

They had very nice customer service, who kindly helped me figure out all my questions. They got all the functions I need.

Minosys
United States
About 4 hours using the app
Autoketing replied December 13, 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely