Overall rating
4.3
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.

February 12, 2022

Importing with a CSV is a hassle and you'll have to get creative to convert the date and time format to what the app requires. Still, It is a nice app and I liked most of the features BUT...it causes a severe drop in Google page load time score. It does not cause a perceptible load time increase but Google thinks it does. Too bad. I removed it only for that reason.

GiftsPDQ
United States
3 days using the app
Autoketing replied February 13, 2022

Thanks for your feedback. We will try to improve our app. Your review means a lot to us. We are going to contact you to help you with importing CSV file. Our team is going to look for a solution to the Google page load time score issue.

Regards

October 17, 2021

So far so good. Still getting used to it but it is pretty intuitive. I like the app home base where you can easily see statistics and edit the look of the app.

Go-Cord
United States
About 1 hour using the app
Autoketing replied October 18, 2021

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.

Best regards,

August 17, 2021

Very easy to set up and customize. I made mine match the color scheme of my website in minutes. Really easy.

sloppy cotton
United States
About 1 hour using the app
Autoketing replied August 18, 2021

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.

Best regards,

January 17, 2022

I can say that it is a good application. It is a better and working service than both free and many paid services. thanks.

Tobiaa
Türkiye
About 1 hour using the app
Autoketing replied January 17, 2022

Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

September 30, 2022

great app i like it its easy for beginners thanks great app i like it its easy for beginners thanks

East Beach Est for manufacture the traditional jewelry
Jordan
40 minutes using the app
Autoketing replied October 1, 2022

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

November 13, 2021

Thank you so much for this app! It took a little bit to figure out how to place the review section until I realized It requires being turned on for the "place here" boxes to show up. once I got that figured out everything else was very easy and I look forward to letting customers leave feedback!

The Dapper Doberman
United States
37 minutes using the app
Autoketing replied November 14, 2021

Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.

Thank you

December 23, 2021

Sehr gute App. Sehr leichte Benutzeroberfläche und einfache Installation . Kann es nur jedem empfehlen.

NOBAL
Germany
34 minutes using the app
Autoketing replied December 24, 2021

Unser Team freut sich sehr, dass Sie Ihre Zeit damit verbringen, unsere App zu bewerten. Ihr Feedback macht unseren Tag aus.
Wir sind immer bereit, Sie bei Problemen mit unserer App zu unterstützen.
Bitte zögern Sie nicht, mit uns zu chatten.

October 13, 2021

this app was extremely helpful!, it helped me publish reviews within minutes and without any problems whatsoever!

Aetiko
United Kingdom
32 minutes using the app
Autoketing replied October 13, 2021

Our team are very happy to see your feedback. Please chat with us or send an email if you need any support.
We will help you as soon as possible.
Best regards,

Autoketing team

February 18, 2022

I found this app easy to install. I never used Reviews before on my website and I look forward to customer feedbacks

Washi Tape Australia
Australia
18 minutes using the app
Autoketing replied February 18, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 29, 2021

I like the fact that it was so easy to install and get it running. I wish you could translate all the fields but, hey... it's free and it's pretty awesome already.

Coesam Japan
Japan
15 minutes using the app
Autoketing replied August 29, 2021

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards