Reviews (239)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of use, and customization options. They appreciate the user-friendly interface that simplifies installation and navigation, allowing for seamless branding alignment. The app offers a free plan with comprehensive features, suitable for businesses of all sizes. Key functionalities include easy import and management of reviews, enhancing website aesthetics and performance, which boosts customer engagement and sales. Additional features like automated email campaigns for review requests help efficiently collect reviews and build customer trust.

Edited June 8, 2021

This app is simple, works great, and looks great too. It's customizable in all the right ways. I'm grateful to have found a free review app like this one where customers can upload pictures.

I NEED GOD
United States
17 days using the app
Autoketing replied June 9, 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

March 21, 2022

Very Good Sertvice, the service help me to fixed the custom position. Thank you so much! Recommend it

LBL
United States
17 days using the app
Autoketing replied March 21, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

June 24, 2021

Great App. Just love it for its easy to use interface. Just what i have been looking for since i have been hunting for a replacement app to replace the Product Reviews app.

eplanetworld
Singapore
14 days using the app
Autoketing replied June 24, 2021

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

April 18, 2022

Great App!Very easy to use and nice customer service. Hope that it can help to improve conversion!!!

Ansunstorage
China
14 days using the app
Autoketing replied April 19, 2022

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards

January 23, 2022

I start to love it and i hope love more and more in the future.
The APP work perfectly well, so, there is no reason to not use it.

VPAN EMPIRE
France
14 days using the app
Autoketing replied January 24, 2022

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

December 31, 2021

The app works well, although the script could be optimized to reduce the impact on store performance.

Reggenza.co
United States
14 days using the app
Autoketing replied January 2, 2022

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

April 1, 2022

This app is very useful. However, I'm unable to receive test emails so I can't review my emails sent to customer, so I don't know if that is functioning properly. I've emailed messaged customer service several times yesterday and today and haven't received a response. So I'm just waiting.

Le Shea’s Essentials, LLC
United States
About 1 year using the app
Autoketing replied April 1, 2022

Thanks for using our app. Our team is very sorry if you don't have a good experience while setting up email campaigns. We replied to you on Freshchat, but I guess you lost the conversation.
We will check the email addresses you used to send test and contact you as soon as possible.

July 28, 2021

Simple and powerful APP.
Kind customer service and great engineers help my store to be better integrated and better displayed. Thank you from the bottom of my heart.
I hope that more excellent products can be developed and more people will use them.

Newinoutlets
Hong Kong SAR
13 days using the app
Autoketing replied July 29, 2021

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or you have other concerns that you'd need some help with, please advise.

Best Regards,

September 7, 2021

This looks fantastic! So far so good. I will be back with an update soon! Very professional looking 100%.

Shop On In
United States
11 days using the app
Autoketing replied September 7, 2021

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards

October 26, 2022

Really awesome app!! Very happy with it. I highly recommend Autoketing. Give it a try! You will not be disappointed. Awesome customer service too!!

WhiteBrights®
United States
11 days using the app
Autoketing replied October 26, 2022

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,