Reviews (239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support, ease of use, and customization options. They appreciate the user-friendly interface that simplifies installation and navigation, allowing for seamless branding alignment. The app offers a free plan with comprehensive features, suitable for businesses of all sizes. Key functionalities include easy import and management of reviews, enhancing website aesthetics and performance, which boosts customer engagement and sales. Additional features like automated email campaigns for review requests help efficiently collect reviews and build customer trust.
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customer support is awesome very happy overrall. So far the app is working as it needs to. no complaints yet
Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.
Regards
love love it's a great app. Shopify has the best apps. The default settings are great can't wait to set up the customer Say section
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
The app is very useful and easy to manage. There are lots of navigations and function buttons to use.
Thank you so much for the positive rating. We're happy that you're happy, and we're here for you anytime.
Initially thought the free version of the app was decent and was even inclined to leave a good review based on my limited experience. However, once I did so, the app's true colors began to show. Instead of appreciating my positive feedback, they took it as an opportunity to pressure me into upgrading to the paid version.
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.
Best regards,
Cheap tactics,Writing a positive review based on my initial encounters with it. But that's when things took an unexpected turn. Instead of valuing my positive feedback, the app developers exploited it as an opening to aggressively promote the paid version.
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.
Please email or chat with us if you have any questions. We're ready to help you as soon as possible.
Thanks
Plus aucun email n'est envoyé depuis le mois de mai, ils n'interviennent jamais
ne suivent pas leurs tickets
mais n'oublient pas de facturer
je déconseille cette app
It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.
Sincerely,
Autoketing team
The app does a huge amount, for being a free app. The design of everything that displays on your site is beautiful. Importing reviews is much easier than other apps I've tried. The ONLY thing keeping me from giving a 5 star review is the fact that you can't customize the sales popups and they don't exactly do what they say they will. If you set it to ask recent buyers for a review of the product they purchase, it will pop up for every user showing them a product that is selected by the app - with no option to select a product yourself. You're also unable to customize the wording on the popup, and it's written like it came out of Google Translate. Other than that, the app is amazing and well worth the setup time. Highly recommend.
Thanks for your feedback. We appreciate it a lot. It helps us to improve our app in the next version.
You can change the default text on popups. We will send an email to instruct you.
Autoketing team.
The app is easy to install and looks good. However I find it very strange that the only option is to ask the customer for a review just minutes after the buy. The obvious and a good standard is to be able to ask for a review 10-14 days after the buy so that the customer has been able to actually try the product before we ask for their feedback. Also the customer service is not available in daytime in European countries so you do not always feel that they get back to you.
It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,
Toll App, bin begeistert .Kann man nur weiter Empfehlen.
Auch die Installation ist voll einfach. Ein lob an die Entwickler
Ihre Bewertung macht unseren Tag. Vielen Dank für Ihre Bewertung. Wir freuen uns, wenn Sie mit unserer App zufrieden sind.
Bitte mailen oder chatten Sie mit uns, wenn Sie Fragen haben. Wir sind bereit, Ihnen so schnell wie möglich zu helfen.
Vielen Dank
i used this app its help me allot, it complete my needs that i finding from many days but now i got it.
We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,