Reviews (239)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the review collection process, which boosts sales and customer trust. It offers competitive features for free, such as review importation, customizable design elements, and email campaign management, with the added benefit of approving or disapproving reviews before publication. The app is noted for its user-friendly interface, easy installation, and low maintenance. Its performance is reliable and fast in managing reviews. Customer support is highlighted as proactive, friendly, and efficient, especially helpful in customization and technical setups.

May 18, 2021

Amazing app to set up, it is easy to use and looks amazing on my website. I am so happy, I imported my reviews from my other app easily, I am very happy that I downloaded this review app. It is perfect!

Divine Poetry
United Kingdom
About 1 year using the app
Autoketing replied May 18, 2021

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

October 21, 2021

I used this great review app by Autoketing for my two stores. First of all the app is easy to install and also to customize without the least tech knowledge. It is also free with super great features. The features makes my stores look professional and trustworthy which they are.

Skyplus Boutique
United States
About 1 year using the app
Autoketing replied October 21, 2021

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

January 10, 2022

The app does a huge amount, for being a free app. The design of everything that displays on your site is beautiful. Importing reviews is much easier than other apps I've tried. The ONLY thing keeping me from giving a 5 star review is the fact that you can't customize the sales popups and they don't exactly do what they say they will. If you set it to ask recent buyers for a review of the product they purchase, it will pop up for every user showing them a product that is selected by the app - with no option to select a product yourself. You're also unable to customize the wording on the popup, and it's written like it came out of Google Translate. Other than that, the app is amazing and well worth the setup time. Highly recommend.

920D Custom
United States
About 1 year using the app
Autoketing replied January 10, 2022

Thanks for your feedback. We appreciate it a lot. It helps us to improve our app in the next version.
You can change the default text on popups. We will send an email to instruct you.

Autoketing team.

July 21, 2022

Very easy to use, effective app which lets your costumers leave reviews on your website. It’s easy to set up and the app has a lot of great templates ready to use. Definitely recommend.

Fit Dynasty Official
United Kingdom
About 1 year using the app
Autoketing replied July 21, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

January 30, 2022

L'application est complète. je recommande vivement. possibilité des mail marketing. au top du top !!

HYMY
France
About 1 year using the app
Autoketing replied January 30, 2022

C'est très bien que vous passiez votre temps à laisser une critique. Nous l'aimons beaucoup.
Notre équipe est toujours prête à vous aider avec les réglages.
Si vous rencontrez des problèmes avec notre application, n'hésitez pas à nous contacter.

July 22, 2021

I am really happy with the application. The support team helped me solve all my problems and make my store better.

Corpoinfiore
Hong Kong SAR
About 1 year using the app
Autoketing replied July 22, 2021

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

May 7, 2021

Great review app... it support everything i need .. star rating photo review... and much more... and when i had a small issue the support team solve it in a blink of an eye... thanks a lot...

DEZINEST
Egypt
About 1 year using the app
Autoketing replied May 14, 2021

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

November 30, 2021

I like how it shows on the website. User-friendly so far. If there was a way to correct an accidental like/dislike, that would be great. Otherwise, it's a good app.

3 Chicks and A Cat
United States
About 1 year using the app
Autoketing replied November 30, 2021

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,

September 16, 2022

The application is Great , attractive and practical, and the help service in it is wonderful and has many options, but it needs more development in editing comments

الزعفران
Oman
About 1 year using the app
Autoketing replied September 16, 2022

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

September 25, 2021

great app! easy to install and user friendly interface. can be recommended for installing on your shopify webstore.

iWoodStore
Ukraine
About 1 year using the app
Autoketing replied September 25, 2021

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.

Best Regards,