Reviews (239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for automating the review collection process, which boosts sales and customer trust. It offers competitive features for free, such as review importation, customizable design elements, and email campaign management, with the added benefit of approving or disapproving reviews before publication. The app is noted for its user-friendly interface, easy installation, and low maintenance. Its performance is reliable and fast in managing reviews. Customer support is highlighted as proactive, friendly, and efficient, especially helpful in customization and technical setups.
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Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews.
We apologize for the bad experience. We have changed the pricing plan. If you want to take data in our app, please message us. We will export your reviews and send you a CSV file.
Great app and pretty easy to navigate and customize to fit the theme/colors of my website. I'd definitely recommend giving this app a try if you're looking for something to enhance your site and your customers' shopping experience. Thanks :)
It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.
Sincerely,
Autoketing team
I used this app to help legitimize my store and gain customers trust and it hasn't disappointed! This is a great app w/ awesome features and customize options. Definitely recommend!
Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.
Sincerely,
Autoketing team
Oriana, was so helpful, Efficient and provided my with professional service. This app with great and I’ve used for about a year now. Easy to use. Have to say it is a bit disappointing that they decided ti start charging with no warning. Not sure how many reviews I have lost but its not great for business. I would like notice for any changes in pricing or if my app isn't working. I think you guys may loose some customers from this change especially jumping up $17
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.
Please email or chat with us if you have any questions. We're ready to help you as soon as possible.
Thanks
I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.
Best regards,
Très simple d’utilisation et personne a l’écoute. J’ai pu installer l’applicable très facilement et je ne regrette pas
Merci pour vos commentaires. Nous sommes très heureux d'apprendre que vous êtes satisfait de notre application.
Veuillez nous envoyer un e-mail ou démarrer un chat en direct si vous rencontrez des problèmes avec l'application.
Meilleures salutations
I liked how this reviews app worked and the interface is really clean and comfortable. Very good costumer service, i would suggest to improve and expand the options to change colors and all the customizable stuff!
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
So far this app is good I have not experience any mishaps and they do the coding for you like as soon as you set up how you want the review to look like and save it then turn it on refresh your site and boom its there on my first time I already have 2 reviews and more to come compared to the ones that I get from my phone. definitely a upgrade. Follow me @vonettacollections on social media and shop with me vonettacollections.com
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
Love it allows photos to be uploaded with review, just wish it had an option to rotate them from landscape to portrait. It is fabulous the request to leave a review pops up for returning customers to leave their review, thanks them after they leave their review, and directs shoppers to popular items which hopefully means more conversion sales. Love this app!
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
Loved it so far. Beautiful design.
And the best part, their support. We had issues while migrating from a different app. And they helped us within few hours.
Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.
Thank you