Reviews (80)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting sales and trust by showcasing reviews effectively. It's praised for easy installation, customization, and importing reviews from other platforms. Key features include photo uploads and review approval. The app is user-friendly, with responsive customer support. Many find it superior to paid alternatives, appreciating its design and functionality.

Edited June 14, 2022

I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response!

Frimunt Clothing Co.
Canada
11 months using the app
Autoketing replied May 24, 2022

Thanks for reaching out to us.
We messaged you on Messenger to support you further. Could you please check your messages?
Please don't worry. We will resolve your issue.

July 14, 2022

We have been using this app for a while now and its great! Easy to navigate and more straight forward that other similar apps on the market. Customers find it easy to leave us good reviews and all is going well. Get this app now!

Carou Jewellery
Australia
11 months using the app
Autoketing replied July 15, 2022

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards

May 9, 2022

The app is not working. I love this app but my reviews are not showing up. The link is giving an error code and I dont want to lose my reviews, Please fix

Raesthetics
United States
7 months using the app
Autoketing replied May 9, 2022

Thanks for your feedback. We have fixed the issue. You can reload the page to check it.
Please contact us if you have any questions.

September 16, 2022

The application is Great , attractive and practical, and the help service in it is wonderful and has many options, but it needs more development in editing comments

الزعفران
Oman
6 months using the app
Autoketing replied September 16, 2022

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app.
Please contact us if you have any problems.

Regards

July 6, 2022

Wonderful app, very customizable and suitable for ecommerce needs. Awesome, would recommend to all shopify ecommerce users.

Neferte
United States
6 months using the app
Autoketing replied July 6, 2022

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team

September 25, 2021

great app! easy to install and user friendly interface. can be recommended for installing on your shopify webstore.

iWoodStore
Ukraine
5 months using the app
Autoketing replied September 25, 2021

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.

Best Regards,

July 22, 2022

This apps helps lot in sales and increasing customer confident in purchasing. With the well and nice outlook review section, It attracts customer to drop and view the review compare to other simple outlook apps. It can customise the colour and placement to match our needs and our theme.
Love it , definitely will continue using this !!
Highly Recommended. Best

BOXO GOBOXER
Malaysia
4 months using the app
Autoketing replied July 22, 2022

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

June 13, 2022

I used this app and it helped me a lot with reviews of our store. I really love how it works on managing reviews.

Bathla Home
India
4 months using the app
Autoketing replied June 13, 2022

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

April 22, 2022

Super easy to install and customize, A+ where it come to tracking customer ratings. It took about 10 minutes to customize and learn most of the features.

Opulent Origins Soap Company
United States
3 months using the app
Autoketing replied April 22, 2022

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

November 30, 2021

I like how it shows on the website. User-friendly so far. If there was a way to correct an accidental like/dislike, that would be great. Otherwise, it's a good app.

3 Chicks and A Cat
United States
3 months using the app
Autoketing replied November 30, 2021

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,