Overall rating
4.3
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and customer trust. It's praised for its adaptability, efficient review management, and automation of the review process. Key features include seamless integration, intuitive design, and responsive support. The email campaign feature and the app's capacity to garner more reviews are noted as effective sales drivers.

October 24, 2023

This App can be flexibly configured according to your needs. If you encounter a problem, the customer service staff are also very patient and will help solve the problem immediately.

Awesome Po
Taiwan
Over 2 years using the app
Autoketing replied October 26, 2023

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

July 26, 2023

It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.

Skating Spirit
United States
Over 1 year using the app
Autoketing replied July 27, 2023

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards

May 27, 2021

Love the app and the cute and clear design! Their customer service is also very good! Highly recommend it !

Pawsh Walker
United States
Over 2 years using the app
Autoketing replied May 27, 2021

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team

June 30, 2021

Hey, I bought a new theme about a month ago and ever since this new theme was installed a lot of problems popped up incl. my old review app stopped working and after trying many other apps i was ready to give up until i came across this GEM ! the customer service and tech people served me with joy and removed codes that was hindering my website and made sure everything can run smooth OH an also .. they did all of this in 30 minutes of me asking for help. THUMBS UP :) Customer service 10/10

Mamsi Beauty
United Kingdom
About 2 years using the app
Autoketing replied June 30, 2021

Our team is very happy to see your feedback. Please chat with us or send an email if you need any support.
We will help you as soon as possible.
Best regards,

Autoketing team

July 19, 2022

Loved it so far. Beautiful design.
And the best part is their support. We had issues while migrating from a different app. And they helped us within a few hours.

Carpet Decore
India
About 2 years using the app
Autoketing replied July 19, 2022

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

June 2, 2021

I love this app. After trying out so many different types, I came across this one. So glad i did, its user friendly and its amazing. The customer service team are quick to respond with any questions you have.
Oriana, was amazing to deal with. Thank you.

Candles by the Moonlight
Australia
About 2 years using the app
Autoketing replied June 2, 2021

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Don't hesitate to contact us when you have any issues.

Best regards,

June 24, 2021

This app is perfect, it's easy to set up, works great, and the support team is amazing. I highly recommend it. Thank you :)

LIFALAB
Australia
Almost 2 years using the app
Autoketing replied June 24, 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

July 19, 2022

Nice looking and effective app. It is super easy to customize by yourself and fits the shop really well. Customer service is friendly and really speedy to answer.

Wak-Wak Surf Posters
France
Almost 2 years using the app
Autoketing replied July 19, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

May 24, 2021

Happy with the app, it is easy to install and love that you can make it your own by changing the colours.

Desic Design
Netherlands
Almost 2 years using the app
Autoketing replied May 24, 2021

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future.
We're always ready to support you if you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

Edited May 24, 2022

Oriana, was so helpful, Efficient and provided my with professional service. This app with great and I’ve used for about a year now. Easy to use. Have to say it is a bit disappointing that they decided ti start charging with no warning. Not sure how many reviews I have lost but its not great for business. I would like notice for any changes in pricing or if my app isn't working. I think you guys may loose some customers from this change especially jumping up $17

Hohm Interiors
Australia
Almost 2 years using the app
Autoketing replied May 24, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks