Reviews (239)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the review collection process, which boosts sales and customer trust. It offers competitive features for free, such as review importation, customizable design elements, and email campaign management, with the added benefit of approving or disapproving reviews before publication. The app is noted for its user-friendly interface, easy installation, and low maintenance. Its performance is reliable and fast in managing reviews. Customer support is highlighted as proactive, friendly, and efficient, especially helpful in customization and technical setups.

Edited May 24, 2022

Oriana, was so helpful, Efficient and provided my with professional service. This app with great and I’ve used for about a year now. Easy to use. Have to say it is a bit disappointing that they decided ti start charging with no warning. Not sure how many reviews I have lost but its not great for business. I would like notice for any changes in pricing or if my app isn't working. I think you guys may loose some customers from this change especially jumping up $17

Hohm Interiors
Australia
Almost 2 years using the app
Autoketing replied May 24, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

July 7, 2021

Très simple d’utilisation et personne a l’écoute. J’ai pu installer l’applicable très facilement et je ne regrette pas

Bell's remedies
France
Almost 2 years using the app
Autoketing replied July 7, 2021

Merci pour vos commentaires. Nous sommes très heureux d'apprendre que vous êtes satisfait de notre application.
Veuillez nous envoyer un e-mail ou démarrer un chat en direct si vous rencontrez des problèmes avec l'application.

Meilleures salutations

February 26, 2022

So far this app is good I have not experience any mishaps and they do the coding for you like as soon as you set up how you want the review to look like and save it then turn it on refresh your site and boom its there on my first time I already have 2 reviews and more to come compared to the ones that I get from my phone. definitely a upgrade. Follow me @vonettacollections on social media and shop with me vonettacollections.com

Vonetta Collections
United States
Over 1 year using the app
Autoketing replied February 27, 2022

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

August 24, 2021

Love it allows photos to be uploaded with review, just wish it had an option to rotate them from landscape to portrait. It is fabulous the request to leave a review pops up for returning customers to leave their review, thanks them after they leave their review, and directs shoppers to popular items which hopefully means more conversion sales. Love this app!

Katie Dreaming in Color
United States
Over 1 year using the app
Autoketing replied August 24, 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

March 13, 2022

Loved it so far. Beautiful design.
And the best part, their support. We had issues while migrating from a different app. And they helped us within few hours.

Dusky Lory
India
Over 1 year using the app
Autoketing replied March 13, 2022

Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.

Thank you

Edited June 14, 2022

I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response!

Frimunt Clothing Co.
Canada
Over 1 year using the app
Autoketing replied May 24, 2022

Thanks for reaching out to us.
We messaged you on Messenger to support you further. Could you please check your messages?
Please don't worry. We will resolve your issue.

August 30, 2021

通常の設定で全て日本語に変更できるので、日本のページでも問題なく使えます。
通常で設定できない変更したい部分も、チャットで丁寧に教えてもらいました。
レビュー機能は最低でも写真のアップロードは必要と思っていたので、無料のアプリがあって大満足です。

Dlinks
Japan
Over 1 year using the app
Autoketing replied August 30, 2021

ご評価くださり、ありがとうございます。お客様を全力サポートいたしますのでご不明な点がございましたら何なりとお聞かせください。

August 4, 2021

Excellent customer service, very friendly and helpful. The APP is fresh and easy to navigate. Looks wonderful on my website. Sales increased big time with this APP, no need to look forward especially if you have a Shopify account. Works totally awesome! Big thumbs up that's for sure

Marijuana Accessories
United States
Over 1 year using the app
Autoketing replied August 4, 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

July 14, 2022

Love this app! Its so easy to use and set up. We now have lots of great reviews on our website which is driving sales. The team are very quick to respond if we ever need help. 5 stars!

CAROU JEWELLERY
United States
Over 1 year using the app
Autoketing replied July 15, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

July 14, 2022

We have been using this app for a while now and its great! Easy to navigate and more straight forward that other similar apps on the market. Customers find it easy to leave us good reviews and all is going well. Get this app now!

Carou Jewellery
Australia
Over 1 year using the app
Autoketing replied July 15, 2022

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards