Reviews (237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.
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I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.
Best regards,
Très simple d’utilisation et personne a l’écoute. J’ai pu installer l’applicable très facilement et je ne regrette pas
Merci pour vos commentaires. Nous sommes très heureux d'apprendre que vous êtes satisfait de notre application.
Veuillez nous envoyer un e-mail ou démarrer un chat en direct si vous rencontrez des problèmes avec l'application.
Meilleures salutations
I liked how this reviews app worked and the interface is really clean and comfortable. Very good costumer service, i would suggest to improve and expand the options to change colors and all the customizable stuff!
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
So far this app is good I have not experience any mishaps and they do the coding for you like as soon as you set up how you want the review to look like and save it then turn it on refresh your site and boom its there on my first time I already have 2 reviews and more to come compared to the ones that I get from my phone. definitely a upgrade. Follow me @vonettacollections on social media and shop with me vonettacollections.com
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
Love it allows photos to be uploaded with review, just wish it had an option to rotate them from landscape to portrait. It is fabulous the request to leave a review pops up for returning customers to leave their review, thanks them after they leave their review, and directs shoppers to popular items which hopefully means more conversion sales. Love this app!
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
Loved it so far. Beautiful design.
And the best part, their support. We had issues while migrating from a different app. And they helped us within few hours.
Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.
Thank you
I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response!
Thanks for reaching out to us.
We messaged you on Messenger to support you further. Could you please check your messages?
Please don't worry. We will resolve your issue.
通常の設定で全て日本語に変更できるので、日本のページでも問題なく使えます。
通常で設定できない変更したい部分も、チャットで丁寧に教えてもらいました。
レビュー機能は最低でも写真のアップロードは必要と思っていたので、無料のアプリがあって大満足です。
ご評価くださり、ありがとうございます。お客様を全力サポートいたしますのでご不明な点がございましたら何なりとお聞かせください。
Excellent customer service, very friendly and helpful. The APP is fresh and easy to navigate. Looks wonderful on my website. Sales increased big time with this APP, no need to look forward especially if you have a Shopify account. Works totally awesome! Big thumbs up that's for sure
Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.
Sincerely
Simple and great app !!
Grateful to the quick help provided by the team to reposition the reviews according to the store theme.
Just one recommendation, it would be really helpful and easy to use if there was a some UI itself to import the reviews along with csv option
We got your review and feedback. Thanks for leaving them.
We will improve the import feature to make it better. Please wait for our update.
Contact us if you have any issues or questions.
Best regards