Reviews (237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.
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Love this app! Its so easy to use and set up. We now have lots of great reviews on our website which is driving sales. The team are very quick to respond if we ever need help. 5 stars!
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
We have been using this app for a while now and its great! Easy to navigate and more straight forward that other similar apps on the market. Customers find it easy to leave us good reviews and all is going well. Get this app now!
Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.
Regards
Very nice app and it is free which makes it even better. The guys from the support also helped me when I needed help. The only thing I did not enjoy was importing my reviews. It is similar to other review apps but perhaps the additional step of approving your own review is irrelevant.
Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.
Sincerely,
Autoketing team
Initially thought the free version of the app was decent and was even inclined to leave a good review based on my limited experience. However, once I did so, the app's true colors began to show. Instead of appreciating my positive feedback, they took it as an opportunity to pressure me into upgrading to the paid version.
Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.
Best regards,
Cheap tactics,Writing a positive review based on my initial encounters with it. But that's when things took an unexpected turn. Instead of valuing my positive feedback, the app developers exploited it as an opening to aggressively promote the paid version.
Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.
Please email or chat with us if you have any questions. We're ready to help you as soon as possible.
Thanks
I just started using the app, but so far, so good. Thank you! I seem simple enough to use. I am new to the process. I am trying to navigate through it.
Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.
Sincerely,
Autoketing team
It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.
Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.
Regards
Plus aucun email n'est envoyé depuis le mois de mai, ils n'interviennent jamais
ne suivent pas leurs tickets
mais n'oublient pas de facturer
je déconseille cette app
It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.
Sincerely,
Autoketing team
What a brilliant app and team! Love how much you can customise the look. Fits perfectly with my brand. I had a few issues that needed addressing and the customer service and tech team sorted for me straight away. So helpful and can't believe this is free! A couple of suggestions for development: - The 'Thank You' pop up (after a review is left) should be customisable too. Currently shows orange brand colour so doesn't fit with the rest of my pink branding. - When customers are submitting a review with a photo, they should be given the option to rotate a photo so it's the correct way around, or the app should automatically change it to the correct orientation or, we should be able to change it ourselves in the backend. I think this is important because when selecting a carousel format a portrait photo uploaded and showing as landscape doesn't work.
It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Our team will enhance features as your feedback.
Don't hesitate to contact us when you have any issues.
Best regards,
The app is not working. I love this app but my reviews are not showing up. The link is giving an error code and I dont want to lose my reviews, Please fix
Thanks for your feedback. We have fixed the issue. You can reload the page to check it.
Please contact us if you have any questions.