Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to install, offering features such as automated review emails, review importation, and approval control. They appreciate the photo review feature, enhancing credibility. The app's design is versatile, fitting various themes. Customer service is responsive and effective. Despite being free, it offers features comparable to paid apps, and is reported to boost customer trust and sales.

February 17, 2022

I used this app to help with reviews. Seems to integrate great however some minor bugs in terms of settings of the pop-up review.

South Africa
21 days using the app
Autoketing replied February 17, 2022

Thanks for your feedback. We will take a look at your popup review to find the bugs. Please check your email inbox because we have sent a request to support you. We want to solve even minor issues.
Please feel free to contact us if you have any questions.

Edited February 1, 2022

Easy to set up and easy for customers to use, no locked features, email campaigns. Very nice simple design. The only thing I don’t like is that the Max time you can choose to send an email requesting a review is 1 hr. after they purchase I would prefer to send the request at least 2 weeks out after they have received and have actually been able to use my product. Getting an email 30mins-1hr after they’ve purchased and hoping they remember to review isn’t ideal

Soothsayer Depot
United States
13 days using the app
Autoketing replied January 19, 2022

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.


November 23, 2021

Sono ancora in fase di test perchè appena scaricata. Applicazione facile da usare e molto funzionale.

Ambra Profumeria
About 1 hour using the app
Autoketing replied November 23, 2021

Grazie per la tua recensione. Spero che tu possa aggiornarlo a una recensione a 5 stelle dopo aver provato la nostra app.
Siamo lieti di supportarti in qualsiasi momento.


January 17, 2022

Slightly confusing layout but free and customizable for the not tech-savvy so it was what I was looking for.

Miscellany and Co
43 minutes using the app
Autoketing replied January 17, 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.


Autoketing team