BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

June 8, 2016

This App is absolutely fantastic... The Customer Support is second to none...

Love Coolgear
France
About 2 months using the app
October 29, 2021

Bold is fantastic to work with, and their products are great. We needed some assistance with the app install, and requested support with a work around for a custom variant. Mo helped us out and was fantastic, we got everything up and running and working great!

Cambridge Environmental Products, Inc.
Canada
About 2 months using the app
BOLD replied November 10, 2021

Thank you for the kind review. We are just so happy that Mo was there to help. Thank you for choosing Bold!

December 30, 2013

App works well seems to do everything it says it will!

Unlock Australia Supporters Shop
Australia
Almost 3 years using the app
December 13, 2017

Really good app. Customer support was very good also and got back within 12 hours to assist us in set up. I would recommend this app

Kinvara Skin Care
Ireland
Almost 3 years using the app
February 10, 2014

Excellent app just like all the other Bold apps. Customer Service is great, and they are willing to work with their customers to achieve what we need.
Once you familiarize yourself with the Bold platform, Product Upsell is a breeze to implement.

Ella Bing Bow Ties of Tampa Bay
United States
About 2 months using the app
September 2, 2016

Very useful and easy to use! Thanks

Cool Funky Retro
Canada
About 2 months using the app
October 17, 2018

This app is great, and its customer service is amazing indeed. I was having some troubles, I wrote them via live chat and GURI solved my problem in a couple of minutes. Totally recommend this app!

Adicto Al Fitness
United States
About 2 months using the app
May 30, 2017

Super helpful, hands on support from Bundi, Graeme and Brendin! Love this app. Thank you!

Rawspicebar1
United States
About 2 months using the app
September 24, 2019

I love this app does everything i need it to and the support is really good. Highly recommended to anyone with a ecom store.

Nacost
Australia
About 2 months using the app
BOLD replied September 24, 2019

Thanks so much for the recommendation - we're really glad to hear you're loving our Upsell app! Please let us know if you need anything else; we'd be glad to assist again.

Edited March 2, 2021

Our website's Add to Cart functionality completely broke and even with expedited tech support, we're looking at multiple business days for a fix. The app works as expected until it doesn't and when it doesn't good luck getting a quick fix or being able to fix it yourself. Update: While I still don't agree with how Bold's app edits code, given you provide their customer service team with the right information they are able to course-correct and fix things. -1 star for not being able to edit their code without ample coding experience.

OPINEL USA
United States
Over 2 years using the app
BOLD replied March 2, 2021

Thank you for your review. We sincerely apologize for any inconvenience this may have caused you. Rest assured we have our experts working on resolving the issues you've been experiencing. We thank you for all your patience.