BOLD Upsell AI Smart Upselling

BOLD Upsell AI Smart Upselling

Reviews (584)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase average order value and boost revenue through effective upselling and cross-selling. Features like BOGO deals and product suggestions at checkout are highlighted, along with a user-friendly interface and conversion tracking dashboard. The customer support team is also praised for their quick and efficient responses, further enhancing the app's functionality and merchant satisfaction.

Edited August 14, 2024

The new AI feature looks like an interesting tool that could significantly reduce the workload and streamline the upsell process. I’m looking forward to seeing how it will perform and develop over time.

Tienda Bacari
Israel
4 days using the app
BOLD replied August 20, 2024

Thanks for the review! Let us know how it goes with the new AI functionality.

February 24, 2020

Super easy use. Wouldn't change it. Only concern is that it sometimes feels like it can drop off the website :)

Pinks Boutique
United Kingdom
Over 3 years using the app
Edited March 2, 2021

Our website's Add to Cart functionality completely broke and even with expedited tech support, we're looking at multiple business days for a fix. The app works as expected until it doesn't and when it doesn't good luck getting a quick fix or being able to fix it yourself. Update: While I still don't agree with how Bold's app edits code, given you provide their customer service team with the right information they are able to course-correct and fix things. -1 star for not being able to edit their code without ample coding experience.

OPINEL USA
United States
Over 2 years using the app
BOLD replied March 2, 2021

Thank you for your review. We sincerely apologize for any inconvenience this may have caused you. Rest assured we have our experts working on resolving the issues you've been experiencing. We thank you for all your patience.

June 7, 2016

Easy to use, fast support. I just wish that there were more reporting options to view additional breakdowns of the sales data.

Hideitmounts
United States
Over 2 years using the app
January 17, 2020

Laurel was so helpful! She walked me through step by step to successfully set everything up!!! Thank you! Great experience.

Sonix
United States
Over 2 years using the app
November 27, 2019

Great app provider for Shopify and my limited experience with support has always been helpful. Chintan on chat had the answers I needed right away. My only complaint and docking a star is because you have to add so many different apps from the dev to acomplish what I consider (and other apps do as well) very related tasks such as offer a BOGO discount in the upsell. You need another app to do that and it and of course more monthly fees. I already feel like I get app'd to death on this platform, but what incentive is there to an upsell without a discount? Should be under one app IMO...

AlarmSystemStore.com
United States
Almost 2 years using the app
February 4, 2022

Application que je recommande, le service client est très réactif (Esha pour ma part). Il serait intéressant d'améliorer le design par défaut sur le front office, j'ai du mettre un coup de CSS pour que ca fasse davantage dans l'air du temps

JOLT™ FR
Andorra
Almost 2 years using the app
BOLD replied February 9, 2022

Thank you for your review! Feedback like yours is valuable to us. It lets us know where we we are on the right track, and where we need to improve! Thank you for choosing Bold!

September 19, 2013

We use Product Upsell on our site to suggest add on items for our iPad kiosk sales. It works great and we love it.

Lilitab
United States
About 1 year using the app
October 29, 2021

Very responsive customer service, unfortunately couldn't come to a fix with my request but suggested a better solution to what I had asked for which has helped loads. Great app, easy to navigate and provides the best of solutions in encouraging further customer purchase incentives. Many thanks

ACDC Drives
United Kingdom
About 1 year using the app
July 6, 2016

Very easy to use interface. Customer support has been helpful, thanks BoldApps.

-Gorilla Gadgets
www.gorillagadgets.com

G Gadgets
United States
About 1 year using the app