BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

January 14, 2014

This is now the 4th app ive added to my site from these guys...ive actually stopped looking at other developers, Ive been that happy with the support and result of the other apps. I have been only just build my site so im waiting to see how well they do but they sure wont do any harm at all. Thanks Boldapps

10 Motives Ireland
Ireland
About 1 month using the app
November 24, 2017

Great App! I'm able to now offer BOGOs, Buy 4, Get 1 Free, etc. It really helps increase sales. I'm not tech savvy and support was great in explaining and helping me fix my operator errors, LOL!

Woodland Apothecary
United States
About 1 month using the app
December 3, 2020

The design is a little poor but functionnalities are very well done, it's very interoperable (like with side-cart functionnalities of other editor) and reporting is very good. Lots of possibilities and settings.

Chefclub
France
About 2 years using the app
November 28, 2013

An excellent app. A great way to increase sales! Thanks!

Nude Voice Apparel
Canada
About 1 month using the app
July 23, 2016

Great app, the ability to customize their awful looking CSS leaves something to be desired.

Glacier Nutrition
United States
About 2 years using the app
Edited January 3, 2023

Loved this app before it was managed by a new company to my understanding as it does not work with products that have options now, it only shows "Add to Cart" buttons when we need "View Product" buttons as we had before. No one notified us that "Add to Cart" buttons would be put back into our pop ups so we have a ton of orders with no options selected by the customers and we are having to email customers one by one who aren't happy. Tried to ask support for help to no avail. It states features "Design & language customization" but yet no one can help us change the "Add to Cart" buttons back to "View Product" buttons like we had before Bold sold this app to a different company? Really sad as we used to love this app but no one has helped us fix this issue and they simply stopped communicating. Had to delete and find a different app.

UPDATE: After multiple emails back and forth with very vague replies, my developer was able to figure out with the assistance of the app how to edit the "Add to Cart" buttons to be "View Product" so I have adjusted my review since we were finally able to get this fixed from 1 star to 4.

Magic Candle Company
United States
About 2 years using the app
BOLD replied January 3, 2023

Thank you. We appreciate you taking the time to write in with your feedback. Upsell is still owned by Bold, however, Product Options is now managed by Shop Circle. We sincerely apologize for the issues you’ve experienced when the integration did not work as expected. Your feedback is valuable to us, and will help us to do better in the future. 
While you can customize the design using CSS and HTML, the customization you required needed a bit more complex adjustment using other programming languages. Our team has reached out to provide resources for you to look into. Once again, thank you for taking the time to write in.

September 26, 2016

I love the upsell app from Bold. I was literally sending individual, post sale, email with this information before. It was taking a ton of time, was logistically burdensome and had a terrible conversion rate. THANK YOU BOLD!

Presso Canada
Canada
About 1 month using the app
November 23, 2018

The customer service is amazing, Guri helped me to design my own buttons for the offer up the pop-up window. Many thanks to you guys.

My Cute Frenchie
United States
About 1 month using the app
October 21, 2018

I'm relatively new to dropshipping and was looking for an app that optimized upsales and crosssales. The Bold Product Upsell, was by far the most highly rated when I researched into the different Apps out there. The interface is so easy to use and there are plenty of tutorials on YouTube from Bold and other Dropshippers who recommend the App.

Although I haven't been using the App for years, I have already witnessed it producing marvelous results! My sales have increased by 12.5% just down to this single App alone!

I am definitely going to be using other products from Bold in the future as my store grows, such as Product Bundles and Product Discounts. I have no experience in coding or CSS and Bold solves this problem straight off the bat.

Number one Shopify App!
The best thing is I haven't even needed to use the Bold support team! Bold make the App I use so simple to navigate, I have no need to contact them. The amazingly detailed YouTube advise videos from Bold gave me more than enough information to walk me step by step through all aspects of the App! I'm sure if I ever ran into any difficulty though, then the Bold support team would point me in the right direction as soon as possible.

Valhalla Jewel
United Kingdom
About 1 month using the app
Edited July 21, 2017

This was a great app until the recent revision. You can display ONLY 3 upsell products. Even if you upsell a collection of 5 or combine two upsells of 3 it will still only show the customer 3 products that are chosen at random. If you need the customer to see more than 3 products, stay away from this app.
Update..... Changed 1 star to 3 stars. We've had to add Product Options app to go along with Product Upsell to accomplish what we were doing with only Upsell before. Additional monthly fee. Still think Bold should have been more open with us before 'fixing' our Upsell. However, they did a free install and 4 months no fee.

Dishmaster Faucet
United States
Over 2 years using the app