Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

November 22, 2018

The app is really useful for generating additional sales. I had some mistakes on my trigger offer initially, Cody and Guri were reachable within a minute! Cody helped me figure out the problem, and answer all of my questions. Great app, great team! Definitely recommend to have it in your store!

LovePetLoveLife
United States
11 days using the app
Edited July 17, 2019

I usually use bold apps for my stores because they some of the best out there. Plus I supporting my fellow Winterpeggers as I live there too :-) Had a few issues oddly this time on my new store, but wthey were fixed pretty fast. Thanks

F'n Glam, Be You...
Canada
10 days using the app
BOLD replied July 17, 2019

Hi there, I just wanted to sincerely apologize for the issues that you ran into with our Bundles app. I'm glad that one of our support specialists was able to get into your code and fix up the styling to make everything work smoothly again!

Please let us know if you need any further assistance moving forward - we'd be more than happy to help again!

April 8, 2018

The app looks promising, I have just installed the app. A very good app for merchants looking for converting their traffic into sales. Thank you so much.....

Santa Store Online
India
10 days using the app
July 27, 2019

Love this upsell app! Makes it supereasy to create upsells and also monitor them. By far the best app for this on the market.

P.S Go get your high fives!

Bouncy Blue
United Kingdom
10 days using the app
BOLD replied August 2, 2019

Hi there! Thank you so much for the review. We're glad the app is easy and intuitive to navigate. I'll make sure to hand out those high fives to everyone on the team as well :)

We look forward to working with you again in the future!

March 24, 2020

Very satisfied of the customer service. Quick and kind support. Thank you Naman ! You helped me a lot

MySlim
France
10 days using the app
Edited September 3, 2020

Great App. Awesome Support

This app is really easy to implement on any Shopify Store. It's almost a plug and play type of app. Easy upsell and cross-sell that will help you position products on the frontline while the customer starts the checkout process. Just installed it on our boot store and planning to sell boot care kit and boot jacks as cross-sell. Pretty sure this app will help sell those products or at least a lot of customers will not be able to view them if not buy them. Not to mention Rajni is great, she helped me troubleshoot a minor issue and she knew everything about the app which makes her Support Rockstar. Adding to the support list Laurel and Taylor are just amazing. They are winners and know what they do.

OGB RETAIL SITE
United States
10 days using the app
April 22, 2020

Carter had helped me make sense of things to do with cross sell and upsell ! very polite and informative.

PropertyEssence
United Kingdom
10 days using the app
May 13, 2020

Very good service. Naman helped me very quickly and efficiently! I had problems with css and he fixed it for me

Comforth
Denmark
10 days using the app
June 20, 2018

It is simple, a morning, I said ok let find an app for upsell for my Shopify store... When I saw there is a bold app for that, as I used bold options from 9 months, I took their upsell app..
Installed and configured at 8am, first upsell sales at 11am... Amazing app from an amazing team. Thanks guys

Last year, I had a wonderful experience with bold support these team is amazing, really !! Even during trial period for an app @ $9, was like I fought a dream car @ 200K...

Luxebackyard
United States
10 days using the app
January 5, 2017

New to the app but the customer service was great. Brendin was very helpful and quick to assist.

A Craftsmans Legacy
United States
10 days using the app