BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective upselling and cross-selling, including BOGO and free samples. It helps move older inventory by suggesting relevant products, enhancing the shopping experience. The app integrates well with other systems, offers easy installation, and features a helpful support team. Its dashboard provides insights into performance and customer behavior, with many noting an immediate increase in sales without site slowdowns.

Edited May 15, 2023

The app works, but when you delete it, the drama starts. Some time ago I deleted the app and now I wanted to remove the code of our theme. Unfortunately, it's not that easy. I never had such difficulties to remove an app before. When removing the code, errors occur that cause the storefront to crash. I have integrated, removed code and edited many different apps but have never had such problems. I contacted support and they advised me to open a ticket. In the Bold Helpcenter all you can find in the chat box is their "Get Started" function, which doesn't help anyone with a problem after a bit of searching you will find where to open a ticket. Very disappointed that I also paid money for something like this. They make customer acquisition easy but everything else as cumbersome as possible.

SOLESTAR - The Sole of Sports.
Germany
14 days using the app
BOLD replied May 18, 2023

Thank you for taking the time to write in. We are so sorry to hear you are having trouble removing the code from your theme. Rest assured, we have a team dedicated to helping with code installs and removal. I can confirm our team has reached out to help!

October 9, 2020

Tech support is super responsive and eager to find a solution. I was helped by Kelsey and she did a great job helping resolve the issue.

Slide Safe
United States
14 days using the app
BOLD replied October 13, 2020

Thank you very much for your review! We are pleased that Kelsey and our tech support team was able to help you find a solution. Our team is happy to help you when you need anymore assistance in the future!

March 11, 2019

Bold upsell has helped me increase the average order value of my orders. This has helped me increase revenue and get better roi on my ad spend

They were extremely quick when i had a problem with the upsell working!

FBRBuzz
United States
14 days using the app
BOLD replied March 12, 2019

Thanks for the review about Upsell; we're glad it has been helping you! Love the way your site is set up, by the way. The soft colours are very pretty.

July 11, 2018

30 trial days for such an offer is really nice.
Chat support is great
4/5 because you need to connect with a third-party application (for Thank you cross-sel feature) that wasn't expected.
I recommend of course :)

Bohemianjewel
Canada
14 days using the app
October 6, 2019

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Hexour
United States
14 days using the app
August 13, 2020

Ryan from Bold helped me a lot with the app. Great job making sure the app was optimized for my theme

CurlyHairy
Portugal
13 days using the app
October 1, 2018

Was confused about setting up a buy one choose a range of products for free offer and i tinkered with it for 2 days. I finally couldn't take it anymore and reached out to the Bold Support team. Had a chat with GURI and withing a matter of minutes, i was well on my way to getting everything done. I appreciate the patience and the quickness the y provide when it comes to customer support.

myvinterest
United States
13 days using the app
August 6, 2019

Rajni was great help today. She gave me proper attention and helped me solve a crucial problem. Thank you!

Drip Optic
United States
13 days using the app
BOLD replied August 6, 2019

Hi there! Thanks so much for the review. We're glad to see that Rajni could help answer your questions and solve the issue you we're seeing. It's not the first review I've had today that's mentioned her and I'm sure it won't be the last :)

We look forward to hearing from you in the future!

November 17, 2018

Excellent App. It really increased my revenue when I installed it. I highly recommend. It provided a quick and easy way to provide upsell & cross- sell.

Stetson & Co.
United States
13 days using the app
February 15, 2018

this is a great app, i have it for a week now, no sales so far but it is easy to install and the customer service is great. Dan is always responsive to all my emails and helps with all you need to install and make it work. I am trying this App for 30 days to see if I have any sales from it. Let you know.

Nikked
United States
13 days using the app