BOLD Upsell AI Powered Upsells
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,576)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through effective upselling and cross-selling, including BOGO and free samples. It helps move older inventory by suggesting relevant products, enhancing the shopping experience. The app integrates well with other systems, offers easy installation, and features a helpful support team. Its dashboard provides insights into performance and customer behavior, with many noting an immediate increase in sales without site slowdowns.
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We've been using Product Upsell for about 2 weeks and have been super impressed since day 1. After many unsuccessful attempts at finding an app that will suggest add-on items to our customers in a clear and concise way we were referred to this app app and have been very happy with the results since. This app is not only simply laid out and extremely easy to use (for both us and our customers), it has doubled if not tripled our sales of the offers that we've created. Love it!!! Thanks guys!
New to the app but the customer service was great. Brendin was very helpful and quick to assist.
Product Upsell is a great way to run a sale on your store. We were in a frenzy trying to put together a black Friday sale and nothing was working. We reached out to the Product Upsell support team and they were incredible. They worked for hours trying to solve our issues and finally were able to come up with a solution that worked for our site! Highly recommend this app, thanks to Shawn personally! :)
I use it for up sells and cross sells .hasnt generated any additional sales yet, but I’m already selling bundles, so that’s ok. I asked support to make add to cart button green and they did it straight away.
Hey there, thanks for sharing your experiences and leaving this review! We're confident that you'll begin seeing sales very soon and we look forward to seeing your success with it. :-)
Glad we could help with the add to cart button colour change! Please let us know if we can assist with anything else.
Excellent customer service! Rony and Guri helped get our Product Upsell app set up for an upcoming BOGO promotion. They were quick to answer questions and help walk us through the process. Great job!
I have found the app a little tricky to install just the way I want it but thankfully customer support has been phenomenal. Big thanks to Aryan Sharma for the top-notch support. Cheers!
The worst customer service in the world! Οur store had to be open on Monday, but we are still waiting for Bold support to respond. We lost 12 days on this app. We sent a message before the installation to cancel it because we didn't have time, but instead, they proceeded with the installation of the code. They duplicated our theme to install the app code, they renamed the one to Bold Upsell and installed the code to the Other one. Now we don't know which one is the original and we're waiting for the support team to remove the code. (5 days now).
Hi there. I just wanted to sincerely apologize for the mix-up, as I can completely empathize with how much it affected your store's launch. Unfortunately due to the mix-up, our team had installed the app's code rather than removed it.
We had hoped to discuss the situation over the phone with you, however couldn't reach you. I just wanted to let you know that as of September 10, the code has been successfully removed from your themes.
Again, I just wanted to apologize profusely for the issues this has caused your store. It's certainly not what we want our merchants to experience while they are using our apps.
It works and gives enough customization.
If you have no background in backend work building website apps I do not recommend their apps. They had to do some liquid install. After it completed I just happened to stumble upon realizing my store was no longer functioning! THEY DO NOT HAVE 24 HOUR CUSTOMER SUPPORT. MY STORE CURRENTLY CANNOT PROCESS A SALE AND I'M STILL WAITING FOR A RETURN CALL EVEN AFTER CHOOSING THE EMERGENCY OPTION WHEN CALLING.
MY COMPANY WILL BE DELETING ALL APPS ASSOCIATED WITH BOLD. WE CANNOT CALCULATE HOW MANY LOST SALES BUT WE'RE SURE IT IS QUITE A FEW.
Great app. They installed code for us very very quickly. Highly recommended!