BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,559)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and average order values due to effective upselling and cross-selling features, including AI-driven functionalities, BOGO offers, and customizable discounts. The app integrates well with Shopify and other related apps, often paying for itself on the first day. Merchants appreciate the responsive customer support, customization options, and non-intrusive pop-ups that allow easy opt-outs and effective tracking through a user-friendly dashboard.

November 25, 2020

The app is really great- the only problem is I can't add the same product as a trigger before checkout. So if you want more of the same product it only let's you add it as a trigger when adding to cart-- but then doesn't allow you to discount it. Customer service is great and Kelsey was very helpful and even stayed 15 minutes later past their closing to help me. I'm going to keep trying because the team is really helpful.

Voice of Hair
United States
14 days using the app
July 11, 2018

30 trial days for such an offer is really nice.
Chat support is great
4/5 because you need to connect with a third-party application (for Thank you cross-sel feature) that wasn't expected.
I recommend of course :)

Bohemianjewel
Canada
14 days using the app
September 5, 2019

BE AWARE. We have tried to make this app work for the past ten days but only with issues. It does not work well with some other apps we have on our store and worse, when we disabled all functions and removed the upsell offers, it still proceeded to checkout via bold's checkout process so that they would collect 0.5% of income on more than $2200 of our transfers. When reaching out to the support staf we've been told we could not be reimbursed. There are better after-checkout-upsells apps that this available, do not use!

Ring to Perfection
United States
16 days using the app
May 9, 2020

Best app for shopify. I very like when use app. It't help me upsale/ crossell very good. recoomment use

Armm Store
Vietnam
About 16 hours using the app
August 31, 2015

Handy, easy to use and does what it says on the tin. However I'd like to see this functionality combined with the Bold Commerce Discount app. We had initially thought that we were signing up for an app that would allow us to run BOGOF campaigns. When we realised we needed Discount too, we decided that the outlay was too large for a small store like ours.

The Adorn Collective
Australia
13 days using the app
Edited September 24, 2018

The app developers were helpful in informing me how to setup properly. If you have any questions just ask them,.

Old Whippersnapper's Natural Handmade Manly Soaps
United States
12 days using the app
October 14, 2016

This is the best app out there. You must get it , it's easy and oh boy it works. Thank you guys and thanks to those programmers for the awesome job.

Paracord Heaven
United States
About 14 hours using the app
November 12, 2019

didn't do as well as i wished. I thought that the customer support wasn't good and there were a lot of technical issues.

Holiday Harbor
Canada
16 days using the app
BOLD replied November 13, 2019

Hello there. I'm very sorry that you had a poor experience with our app and customer service team; that's certainly not how we want our merchants to feel after using our apps or interacting with us!

I've looked into your correspondence, and it seems as though the 'Add to Cart' button is for some reason not showing up on your upsell offer. I can assure you that one of our specialists, Brysen, is currently looking into this and will get back to you on that as soon as possible!

We hope you'll give us another chance to show you our best side, and allow you to try the app out how it should be working.

November 22, 2018

I needed assistance when I first installed the app and Cody on live chat helped me out and even gave me some articles to help me set things up correctly..Great Customer Service Cody!!

Hot Curvz
Canada
About 13 hours using the app
March 11, 2021

I would prefer if there was a step by step video but, I think that I set up my offer to my customers easily enough. It is my first one so I guess I don't know, what I don't know. I will let you know in the future if it is actually more compilated then I thought

Dovetail Hollow Apothecary
Canada
15 days using the app