BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,576)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective upselling features that boost average order values and sales, often noting immediate profitability. The installation process is user-friendly, and the dashboard makes it easy to track upsell performance. Customer support is frequently commended for being responsive and helpful. The app integrates smoothly with other Bold apps and Shopify, enhancing functionality. While it offers good customization for upsell offers and pop-ups, some merchants wish for more flexibility. Additional features like detailed reporting and mobile compatibility are also valued.

January 28, 2021

Great customer support - Challi sorted my issue within minutes of me contacting them on live chat! Very helpful! Thank you

Clothes Doctor
United Kingdom
Over 3 years using the app
BOLD replied February 2, 2021

Thank you for the review! We are happy to hear that Challi was able to provide quick and effective support.

Edited April 21, 2021

Well that took all of 2 minutes... easiest App I've set up yet! Excited to see how this new step converts.

Finn Boutique Australia
Australia
Over 3 years using the app
BOLD replied April 21, 2021

Great to hear that set up was a breeze! We are also super excited to see your conversions!! Thank you for the review.

October 13, 2020

Rajni was awesome! Needed to change the way something appeared in the app. Hit them up on live chat, explained the issue and he fixed it in 5 minutes. No lengthy back and fourth via email like with some apps. Just a quick easy fix.

BALLOONERY.COM
Canada
Over 3 years using the app
BOLD replied October 14, 2020

Thank you so much for your review! We are so happy to hear that Rajni was able to quickly adjust the appearance of your widget over live chat. Wishing you all the best with the cross-sells on your Balloons!

Edited March 28, 2023

The customer service via email was professional and excellent. They quickly fixed the issue. Great job!

StephanSpeaks
United States
Over 3 years using the app
BOLD replied November 23, 2020

Thank you so much for the review. Very happy to hear that you have been enjoying the app and that Harpreet was able to provide great customer service. Wishing you all the best with your Upsell offers!

Edited September 26, 2019

This app is crucial to our stores upsell process! The team has great support and Guri and Harry helped immediately with a technical issue!

The Best Gift Ever :)
United States
Over 3 years using the app
July 17, 2017

Great Product and Company, we love using their apps, and the customer service is top notch!

Autofiber
United States
Over 3 years using the app
March 2, 2021

We use BOLD for several areas on our site. If I need to contact support it's usually to learn more not because there are issues. I've had the good fortune of working with Harpreet on several occasions. Always very friendly, helpful and knowledgeable. My questions are always answered and any problems are resolved quickly. Thank you for great service!

Brotrition
United States
Over 3 years using the app
BOLD replied March 2, 2021

Thank you kindly for your review. We are so happy that Harpreet was there to assist. Thank you for choosing Bold! Remember we will be there when you need us.

March 30, 2016

Great application! It works so well.

Setting it up was hard. The Ajax code took a bit to figure out and finally once it was working well we started cashing in $$$

Still using the trial 90 days but already sold so much thinking to get the upgraded version.

I recommend it very much.

Thumper Massager Inc
Canada
Over 3 years using the app
Edited November 28, 2014

Amazing app with fantastic support from Cory. Don't hesitate to get this app, it will give you the result on the first day! You can customize everything and it'd work for all kinds of business for sure. We're mainly selling cellphone cases, but also carrying other accessories and cool gadgets - problem was that most people from search engines do not browse but just buy 1 item on the landing page. This app solves the problem and now my customers are buying more than 1 item in average. WOW!

MyPhoneCase.com
United States
Over 3 years using the app
September 24, 2018

Works good, easy to setup and the customer service replies very quickly. Also is recommendable to install bold brain.

NouveauLashesUSA
United States
Over 3 years using the app