Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and average order value through targeted upsell offers. It's known for its user-friendly interface, customization features, and smooth integration with other apps. The app's customer service is also highly praised for its responsiveness and helpfulness. Some merchants have reported the app quickly paying for itself, though a few have encountered issues with updates and theme compatibility. It's particularly useful for BOGO offers, cross-selling, and promoting lesser-known products.

September 27, 2017

The app is well coded, and looks quite clean on the front end.

Admit given our traffic though we will burn through 1500 "views" in no time, and for USD$720 a year it's very overpriced given it's simplistic functionality and limited customization ability. (having to scroll up and down on mobile as well as side to side for different products etc. could do with a little more polish on the mobile side)

Hardtuned
Australia
About 1 year using the app
February 23, 2017

Good app. I had to pay $25 just to have them install to shopify, which is not included with the free trial. It would be nice if the monthly price included this installation. But in the long run, it can be worth it. I wish the upsell offer window was easier to customize to better match my store's theme, as well as more flexible when it comes to adding titles to certain offers (only 24 characters allowed).

Great customer support. I was helped by Dan, and he was quick to respond, as well as very helpful and courteous.

This app can be very beneficial to any online store. The layout of the program can use a little updating, as well as the design of the upsell window, but overall a very good service.

Doggietrek
United States
10 months using the app
November 9, 2018

Product upsell and cross sell is a hige benefit but they don't do it with discounts unless you buy the bold discount for another $15 a month.. Feels like a bait and switch so I will look for an all inclusive before I add the second app... Seems to be the norm for shopify with many other store platforms not so nickle diming... I seem to make it about 2 years before swapping platforms so the tick tock is getting louder....

Outsville, Inc.
United States
9 months using the app
Edited February 12, 2018

Pretty good at its simple function, but hard to design a beautiful popup window + reporting and dashboard interfaces are AWFUL. It's fairly easy for the service to pay for itself (if you're on the $9.99/mo plan), but is there a way to easily see total revenue generated because of the app (not just MTD)? No. I don't really care how many times something was added to the cart, I care about how many times it was *purchased.*

Synek System
United States
9 months using the app
November 9, 2013

decided to give this app one more chance as I didnt see any sales for the past 2 months as seen in the other reviews.

YAPPIZPLACE
Singapore
6 months using the app
September 4, 2013

Works as intended. We're still testing if this is working out for us, so not sure if we'll end up using this app.

Seems odd that you pay per upsell view and not per conversion.

CoverMe
Denmark
5 months using the app
August 14, 2019

the app was working great and the customer service is amazing however this app couldn't handle all my collections.. Will download again once they update their app.

yeehawcowboy
United States
4 months using the app
BOLD replied August 15, 2019

Hi there, thank you for taking the time to leave us a review. We're really sorry to hear that you weren't able to successfully use our app due to its smart collection limitation, and it's a shame that renaming the collections wasn't a viable option! Please don't hesitate to reach out if you have any other questions for us, or would like to give the app another go - we're always available to help!

Edited September 14, 2017

Needs WAY more options and customize, such as being able to choose an entire collection as an upsell and rotate items, instead of having to choose every single product manually, and only getting 3 options. Why am I limited to 27 characters for title? Really dumb!! And I want to enter HTML so I can insert a simple LINEBREAK But I cannot. Looks elementary.

Also, Pricing is expensive, why do I need to pay monthly for a 1-off script? $720 per year. Plus if I want to really use this, gotta buy the $15/month 'discount app' on top of this.

Dapprlifestyle
United States
4 months using the app
Edited November 24, 2017

Good app, however the details in it are not great, like the design and our shop is in a different language and it takes a lot to change all words into another language

Samarreta
Netherlands
3 months using the app
January 23, 2015

Works well & easy to set up - 5 stars on that front. Yes indeed, it does pay for itself. However, a selection of fonts in the upsell pop-up would provide a better continuity of brand image & prevent a less "salesy" approach than the generic format. It is the sole reason I have chosen other competing apps in the past vs a BoldApps product & will likely not continue with this app. Function & style is essential.

The Leotard Boutique
United States
About 2 months using the app