BOLD Upsell AI Powered Upsells

BOLD Upsell AI Powered Upsells

Reviews (1,559)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and average order values due to effective upselling and cross-selling features, including AI-driven functionalities, BOGO offers, and customizable discounts. The app integrates well with Shopify and other related apps, often paying for itself on the first day. Merchants appreciate the responsive customer support, customization options, and non-intrusive pop-ups that allow easy opt-outs and effective tracking through a user-friendly dashboard.

December 31, 2020

I really wanted this app to work well for me, but it just doesn't. Unless I'm missing something (but I've been on with tech support and I don't think that I am) this app is not very customizable. I haven't made my money back at all and I'm wondering if I'm just annoying my existing customers. I just tried to log in and look at my dashboard and I'm not able to access it. All the other upsell apps ...

Texture Clothing
United States
About 2 months using the app
January 14, 2017

Love the app but shutting it down because we needed to upgrade the plan is unprofessional. You gave our customers a very bad experience while we have Motivator running then the Upsell piece was disabled by Bold and does not show. We should have received an alert way in advance.

Girlactik
United States
About 1 month using the app
February 14, 2018

Doesn't meet my needs at this point. I may go back to it in the future.

Arts Stores
United States
20 days using the app
November 12, 2019

didn't do as well as i wished. I thought that the customer support wasn't good and there were a lot of technical issues.

Holiday Harbor
Canada
16 days using the app
BOLD replied November 13, 2019

Hello there. I'm very sorry that you had a poor experience with our app and customer service team; that's certainly not how we want our merchants to feel after using our apps ...

March 11, 2021

I would prefer if there was a step by step video but, I think that I set up my offer to my customers easily enough. It is my first one so I guess I don't know, what I don't know. I will let you know in the future if it is actually more compilated then I thought

Dovetail Hollow Apothecary
Canada
15 days using the app
May 25, 2023

BE VERY careful downloading this app.

We used it for a few days and decided to uninstall it. For the next two weeks our sales dipped significantly. Our Landing page views to link clicks went from 80% ratio to 50% ratio. Finally found this out today and realized it was a bunch of rogue code left over by Bold. Page speed went from 90 to 50.

In the process of trying to uninstall all of it ...

Mad Kandi
United States
7 days using the app
BOLD replied May 30, 2023

Thanks for taking the time to write in! We are sorry to hear that you experienced a page speed issue with your store. I can confirm our dedicated install team has been in ...

Edited May 9, 2017

Tried it for a while. Really enjoyed the app. But... had to uninstall.

Here is the reason (by the way the app works great):

It just doesn't work with my theme. My theme comes with, certain options, when people add the items to the cart, they can still stay on the same page. With this app, it didn't work. I know there are ways around this problem, by adding ajax to the add to cart button, and etc ...

Duck In A Tub Bath And Body
Canada
6 days using the app
Edited August 23, 2018

I originally gave this app a 1-star rating but I spoke with Bold customer support and they were able to help me get this working with my theme.

There are still 2 major issues remaining.

1. There is no ability to add a discount without having to pay for their "product discount app". This significantly increases the monthly cost.

2. Both the "no-thanks" and "continue" buttons on the pop-up do the ...

Bullterrierstore
Canada
3 days using the app
January 11, 2017

seems to be a solid app but it could not trigger what I needed so I had to uninstall. Trigger at checkout does not allow for a cart /price meaning bulk discount cannot be applied.

Instant Teas
Canada
About 23 hours using the app
December 2, 2019

Installed and immediately uninstalled. Its marketed as a useful app but the component I was interested in was "Post Purchase" upsells. I install and then the app tells me "If you want to upsell after checkout you need Bold Cashier installed" which is a 3rd party checkout.

Bold I think once used to be good but now they are simply dying under the weight of their own bloatware and the fact their 3rd ...

PodsBay Australia
Australia
2 minutes using the app
BOLD replied December 2, 2019

Hi there - I just wanted to apologize that the app didn't meet your expectations with regards to offering post-purchase upsells. I wanted to double check our Shopify app ...